Summary
Overview
Work History
Education
Skills
Certification
Timeline
COMMUNICATION
LEADERSHIP
StoreManager

Jack Lech Pawlowski

Lenswood,S.A

Summary

Dynamic and dedicated professional seeking a position in the disability sector to foster a meaningful career. Committed to making a positive impact through compassionate service and support, with a strong focus on enhancing the quality of life for individuals with disabilities. Eager to utalize skills and experience to contribute effectively to the team and promote inclusivity within the community. Passionate about continuous learning and professional growth in this vital field.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Store Manager

Marine Plus Aquariums
05.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maintenance of livestock health. Freshwater and Saltwater.
  • Sale of aquarium wares, livestock and plants

JP AQUARIUM SERVICES
05.2021 - 02.2022
  • Aquarium/Pond design and manufacturing in consultation with client’s preferences and budget.
  • Marketing and client development
  • Maintenance of customer aquariums and ponds.
  • Client support, trouble shooting and problem resolution.
  • Business management -strategic planning and financial record keeping.

HELPING HANDS DISABILITY
10.2021 - 01.2022
  • Maintenance of client’s property.
  • Client communication and in regards to service needs and scheduling.
  • Gardening and minor landscape work
  • Developing respectful relationships with individuals with a wide range of disabilities and functional capacities.

PETSTOCK – FISH SUPERVISOR
09.2020 - 05.2021
  • Customer Service, personalize guidance in reference to aquariums.
  • Product sale, with particular focus on aquarium and livestock.
  • Staff Training and mentoring.
  • Maintaining and managing Aquarium Livestock
  • Ordering in stock, reflecting customer preferences and sales.
  • Forklift Operations
  • Maintaining Aquariums off site

JRM STONEWORK
02.2019 - 09.2020
  • Execution of stone mason projects: drystone, mortar and sleep walls, paving and general landscaping
  • Using specialized hand tools, power tools and small machinery as required.
  • Working within safety and occupational health guidelines.
  • On site problem solving and resource management.
  • Communicating with clients on site.
  • Coworking within a team and independently.

ELITE FISH
02.2013 - 12.2018
  • Maintenance of livestock health. Freshwater and Saltwater.
  • Sale of aquarium wares, livestock and plants
  • Delivery, installation and maintenance of customer aquariums, ponds.
  • Stocktaking, supply ordering and presentation

KLOSE FOODLAND
01.2013 - 02.2013
  • Stock maintenance and pricing

Education

High School -

Urrbrae Agricultural And Horticultural High School
12-2012

Skills

  • Retail/sales skills
  • Ability to research, understand and present wares in consideration of customer base to maximize sales
  • Ability to develop and maintain a solid customer base Maintaining relationships and detailed individual customer knowledge
  • Stock ordering and processing
  • Cash register and payment processing
  • Livestock Management
  • Extensive knowledge base of aquarium management, fish husbandry and plant care
  • Identifying and resolving problems on a need basis, including prevention and management in fish diseases
  • Landscaping
  • Completion of landscaping projects, stone repair, retaining walls, excavation and concreting
  • Manufacturing & Delivery
  • All levels of aquarium production (glass, plastic, wood and metal work) to delivery and installation (working on a construction site, plumbing, masonry work and ensuring meeting safety standards)
  • Effective problem resolution
  • Effective relationship management
  • Innovative problem solving
  • Proactive risk analysis

Certification

  • WHITE CARD HOLDER
  • RSA CARD HOLDER
  • FORKLIFT LICENSE HOLDER

Timeline

Store Manager

Marine Plus Aquariums
05.2022 - Current

HELPING HANDS DISABILITY
10.2021 - 01.2022

JP AQUARIUM SERVICES
05.2021 - 02.2022

PETSTOCK – FISH SUPERVISOR
09.2020 - 05.2021

JRM STONEWORK
02.2019 - 09.2020

ELITE FISH
02.2013 - 12.2018

KLOSE FOODLAND
01.2013 - 02.2013

High School -

Urrbrae Agricultural And Horticultural High School

COMMUNICATION

I am able to communicate effectively within a team and to approach decision making and conflict with an inclusive and positive approach. I am able to follow complex instructions, seeking assistance when required but also to act independently when appropriate.

LEADERSHIP

Within both my work and community experience (eg. Volunteering and coaching local sporting teams) I have been able to show Leadership through organizing appropriate resources and personnel and developing appropriate plans and ensuring their implementation. I have shown initiative and clear thinking under pressure.

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Jack Lech Pawlowski