- Playing Sports
- I participate in a variety of outdoor recreational activities
- Gym Workouts
- Backpacking and Hiking
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Jack Lee
Ballarat
Summary
Skilled Disability Support Worker with a proven track record at Calacare, enhancing client quality of life through compassionate care and effective problem-solving. Excelled in relationship building and household management, evidenced by measurable improvements in client functioning. Recognized for innovative strategies in tour guiding, showcasing exceptional communication skills and social awareness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Calacare
03.2022 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Tour Guide
Sovereign Hill
07.2021 - 02.2022
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Cashier
KFC
01.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Pyhsical Education - Teaching
LaTrobe University
Bundoora09-2027
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Disability awareness
- Relationship building
- Incident reports
- Computer skills
- Household chores
- Emotional support
- Decision-making
Certification
- Cardiopulmonary Resuscitation Certification (CPR) – American Heart Association or Red Cross.
Interests
Timeline
Disability Support Worker
Calacare
03.2022 - Current
Tour Guide
Sovereign Hill
07.2021 - 02.2022
Cashier
KFC
01.2019 - 06.2021
Bachelor of Pyhsical Education - Teaching
LaTrobe University
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