Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jack Lewis

Sydney,NSW

Summary

Dedicated and experienced Driver Team leader and Field Service Technician with a strong background in customer service, team leadership, and safety compliance.

Great attention to detail and problem solving skills. Completion of tasks efficiently to a high standard, whilst maintaining good relationships with customers and colleagues.

Overview

9
9
years of professional experience

Work History

Driver Manager/Field Service Technician

Novis Healthcare
01.2023 - Current

Driver manager:

Through a contract our company held with Enable ( NSW Healthshare ).

  • Lead a Team of 4+ Driver installers
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Followed safety procedures to avoid injuries in field.
  • Ensured all vehicles were routinely serviced and at a high level of cleanliness.
  • Kept track of driver schedule to ensure all deliveries were within the correct timeframe.
  • Assisted drivers having issues with equipment, and up skilling them on new or complicated equipment.
  • Ensured workloads were suitable for drivers to finish on time, and not to over exert themselves.

Field service Technician:

  • Carry out repairs and maintenance on various medical equipment inside clients homes and hospitals including; Hospital Beds, Hoists, Scooters, Pressure care Mattresses and wheelchairs.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Operated hand tools and power equipment according to company safety procedures.
  • Using appropriate PPE with clients who are at higher risk of exposure to sickness and diseases, or any time when requested.

Delivery Driver

Smiths City
01.2022 - 12.2022
  • Carried out daily safety checks on truck and equipment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Handled fragile Furniture with care, ensuring minimal product damage during transportation and delivery.
  • Friendly interactions with customers and respect for their property.
  • Safe operation of a heavy Vehicle on the road.

Bar Manager

Firehouse Hotel
01.2018 - 11.2021
  • Maximised customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Responsible service of alcohol and gaming
  • Organising functions up-to 200people
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Delivery Driver

Smiths City
05.2017 - 12.2017
  • Carried out daily safety checks on truck and equipment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Handled fragile Furniture with care, ensuring minimal product damage during transportation and delivery.
  • Friendly interactions with customers and respect for their property.
  • Safe operation of a heavy Vehicle on the road.

Personal Trainer

Cityfitness
07.2016 - 05.2017
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Discussed appropriate nutritional advice to aid in reaching clients goals more effectively.

Education

Certificate In Fitness Level 5 - Health And Fitness

ARA Institute of Technology
Christchurch, New Zealand
03-2016

High School Diploma -

Cashmere High School
Christchurch, New Zealand
03-2015

Skills

  • Customer service
  • Empathy and patience
  • Fleet management expertise
  • Safety regulation compliance
  • Problem-solving
  • Team leadership
  • High level of strength and fitness
  • Multitasking

Interests

I have a passion for health and fitness, ranging from all types of Sports, Gym, Running and even Rock climbing I love the outdoors and being amongst animals and nature I enjoy working on projects by myself or with friends, problem solving and fixing things


Timeline

Driver Manager/Field Service Technician

Novis Healthcare
01.2023 - Current

Delivery Driver

Smiths City
01.2022 - 12.2022

Bar Manager

Firehouse Hotel
01.2018 - 11.2021

Delivery Driver

Smiths City
05.2017 - 12.2017

Personal Trainer

Cityfitness
07.2016 - 05.2017

Certificate In Fitness Level 5 - Health And Fitness

ARA Institute of Technology

High School Diploma -

Cashmere High School
Jack Lewis