Jack McCrow
applecross,WA
Summary
Dynamic Department Manager with a proven track record at Brindle Group, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and staff training, resulting in improved productivity. Skilled in problem-solving and fostering a collaborative environment, driving team success and customer satisfaction.
Developed skills in fast-paced retail environment, now seeking to transition into new field. Demonstrates excellence in team leadership, operational efficiency, and strategic planning. Committed to leveraging these abilities to drive success in different industry.
Overview
1
1
year of professional experience
Work History
Department Manager
Brindle Group
02.2025 - Current
- Led daily operations to ensure efficient workflow and team collaboration.
- Implemented inventory management best practices to optimize stock levels.
- Trained staff on safety protocols and standard operating procedures.
- Developed team schedules to enhance productivity and meet departmental goals.
- Monitored performance metrics to identify areas for process improvement.
- Resolved customer inquiries promptly to maintain high satisfaction levels.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Assistant Manager
Brindle Group
11.2024 - 02.2025
- Assisted in managing daily operations, ensuring smooth workflow and team collaboration.
- Executed inventory management tasks, maintaining accurate stock levels and organization.
- Supported staff training initiatives, enhancing team performance and efficiency.
- Coordinated scheduling for team members, optimizing resource allocation and coverage.
- Analyzed customer feedback to identify areas for service improvement and enhancement.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Applecross Senior High School
Applecross, WA11-2024
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and mentoring
Timeline
Department Manager
Brindle Group
02.2025 - Current
Assistant Manager
Brindle Group
11.2024 - 02.2025
High School Diploma -
Applecross Senior High School