Coffee Shop Front of House
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Provided table service effectively while taking customer orders and managing bills.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed cash register transactions accurately, maintaining accountability for financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.