Jack Moran

Manager

McDonalds Australia

02.2019 - Current

Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved restaurant goals by developing and executing strategic plans and performance metrics.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.