Jack Nguyen
Sydney,NSW
Summary
Dynamic and results-driven professional with a proven track record at Woolworths Retail, excelling in online order fulfilment and customer service. Skilled in problem-solving and multitasking, leveraged analytical thinking to manage a $X0,000 stock portfolio and enhance cybersecurity measures at MasterCard and ANZ through Forage simulations. Expert in task prioritisation and effective communication, consistently achieving efficiency and accuracy in fast-paced environments.
Overview
1
1
year of professional experience
Work History
MasterCard Cybersecurity
Forage
09.2024 - 09.2024
- Completed a job simulation where served as an analyst on MasterCard's Security Awareness Team
- Helped identify and report security threats such as phishing
- Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
ANZ Australia Cyber Security Management
Forage
06.2024 - 07.2024
- Completed a simulation focussed on identifying cybersecurity threats at ANZ
- Investigated e-mails to report suspicious items
- Analysed a Packet Capture file using an open source tool to identify and investigate any potential threats
Active Trader
Self-Employed
04.2023 - Current
- Actively managed a personal stock portfolio valued at approximately $X0,000, consistently monitoring market trends and economic indicators.
- Performed comprehensive due diligence on potential investments, including fundamental and technical analysis, to identify value and growth opportunities.
- Developed and executed risk management strategies, including diversification and position sizing, to mitigate potential losses and protect the investment.
Supervisor
Woolworths Retail
08.2023 - Current
- Online Order Fulfillment: Responsible for picking and packing customers' online grocery orders with accuracy and efficiency, ensuring correct items in good condition.
- Customer Service: Interacting with customers online or by phone to address any questions or concerns they have about their orders, providing timely and helpful assistance.
- Inventory Management: Contributing to keeping online shopping system up-to-date by monitoring stock levels, reporting any discrepancies, and assisting with inventory-related tasks.
Education
Bachelor of Engineering - Cyber Security
University of Tech Sydney
Sydney, NSW06.2026
Google Cybersecurity Professional Certificate - Cyber Security
Google
11.2024
High School Diploma -
Edmund Rice College
Wollongong, NSW10.2022
Skills
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Team building
- Effective Communication
- Analytical Thinking
- Adaptability
- Task Prioritisation
- Team Collaboration
Timeline
MasterCard Cybersecurity
Forage
09.2024 - 09.2024
ANZ Australia Cyber Security Management
Forage
06.2024 - 07.2024
Supervisor
Woolworths Retail
08.2023 - Current
Active Trader
Self-Employed
04.2023 - Current
Bachelor of Engineering - Cyber Security
University of Tech Sydney
Google Cybersecurity Professional Certificate - Cyber Security
Google
High School Diploma -
Edmund Rice College
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