Jack Nguyen
Sydney,NSW
Summary
Dynamic and results-driven professional with a proven track record at Woolworths Retail, excelling in online order fulfilment and customer service. Skilled in problem-solving and multitasking, leveraged analytical thinking to manage a $X0,000 stock portfolio and enhance cybersecurity measures at MasterCard and ANZ through Forage simulations. Expert in task prioritisation and effective communication, consistently achieving efficiency and accuracy in fast-paced environments.
Overview
1
1
year of professional experience
Work History
MasterCard Cybersecurity
Forage
Sydney, NSW
09.2024 - 09.2024
- Completed a job simulation where served as an analyst on MasterCard's Security Awareness Team
- Helped identify and report security threats such as phishing
- Analyzed and identified which areas of the business needed more robust security training and implemented training courses and procedures for those teams
ANZ Australia Cyber Security Management
Forage
Sydney, NSW
06.2024 - 07.2024
- Completed a simulation focussed on identifying cybersecurity threats at ANZ
- Investigated e-mails to report suspicious items
- Analysed a Packet Capture file using an open source tool to identify and investigate any potential threats
Active Trader
Self-Employed
Sydney
04.2023 - Current
- Actively managed a personal stock portfolio valued at approximately $X0,000, consistently monitoring market trends and economic indicators.
- Performed comprehensive due diligence on potential investments, including fundamental and technical analysis, to identify value and growth opportunities.
- Developed and executed risk management strategies, including diversification and position sizing, to mitigate potential losses and protect the investment.
Supervisor
Woolworths Retail
Leppington, NSW
08.2023 - Current
- Online Order Fulfillment: Responsible for picking and packing customers' online grocery orders with accuracy and efficiency, ensuring correct items in good condition.
- Customer Service: Interacting with customers online or by phone to address any questions or concerns they have about their orders, providing timely and helpful assistance.
- Inventory Management: Contributing to keeping online shopping system up-to-date by monitoring stock levels, reporting any discrepancies, and assisting with inventory-related tasks.
Education
Bachelor of Engineering - Cyber Security
University of Tech Sydney
Sydney, NSW06.2026
Google Cybersecurity Professional Certificate - Cyber Security
Google
11.2024
High School Diploma -
Edmund Rice College
Wollongong, NSW10.2022
Skills
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Team building
- Effective Communication
- Analytical Thinking
- Adaptability
- Task Prioritisation
- Team Collaboration
Timeline
MasterCard Cybersecurity
Forage
09.2024 - 09.2024
ANZ Australia Cyber Security Management
Forage
06.2024 - 07.2024
Supervisor
Woolworths Retail
08.2023 - Current
Active Trader
Self-Employed
04.2023 - Current
Bachelor of Engineering - Cyber Security
University of Tech Sydney
Google Cybersecurity Professional Certificate - Cyber Security
Google
High School Diploma -
Edmund Rice College