JACK O'DEA
Melbourne,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments through Rowing and Rebel Sport. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Mainly focused on customer service and providing expert knowledge through the training received and my passion for sport, especially running. I always target to maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Third VIII Coach
Melbourne Grammar School
08.2023 - Current
- Collaborated with other coaches to create and execute training programs.
- Utilized positive communication to encourage team and promote integrity and respect.
- Motivated athletes to become stronger, and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Analyzed and evaluated team performance metrics to identify areas of improvement.
- Monitored team practices to establish high level of performance.
Retail Assistant
Rebel Sporting Goods
07.2022 - Current
- Maintained tidy and organized store environment to comply with cleanliness and safety standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size, colour or price.
- Used POS and SAP system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor each month with accurate signage for current promotions.
- As I mainly worked in the footwear section of Rebel Sport I listened to customer needs and desires to identify and recommend the optimal footwear.
Mercedes College Rowing Coordinator
West Australian Rowing Club
01.2021 - 08.2023
- In this role I work with the school, students and parents to organise training and regattas throughout the season and help transition the rowers into the club environment.
Development Coach
West Australian Rowing Club (WARC)
05.2020 - 08.2023
- At the WARC I work under the direction of the Head Coach, High Performance Coach and Committee to develop athletes through performance pathways to consistently represent the club at National Championships, and in state and national teams
- Facilitated or presented training requirements to meet and maintain standards for coaching staff and athletes.
- Assisted in researching various topics for future program development.
- Developed and presented training programs and instructional material through variety of learning methods.
Bartender
Kailis Bros
11.2019 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Coach
Shenton College Rowing Club
03.2018 - 03.2020
- This position was a 0.8 FTE volunteer role
- In charge of organising all training, regattas, coaching and communication with the school
- At the program's peak, responsible for over 100 students and 14 coaches.
Education
Bachelor of Science - Sport Science
University of WA
Perth, WAHigh School Diploma -
Shenton College
Perth, WA12.2016
Skills
- Honest and Dependable
- Team Cooperation
- Problem-solving
- Time management
- Commitment
- Decision-making
- Resourcefulness
- Brand Promotion
- Product Merchandising
- Order Processing
- POS and SAP System Operation
- Product Knowledge
Accomplishments
- Rowing WA Club Coach of the Year 2022
- WA State Women's Youth Eight Lead Coach 2022 - 2023
- West Australian Rowing Club Coach of the Year 2022
- Level 3 Rowing Course Rowing Australia 2022
- Junior Surf LifeSaver of the Year Royal Surf Life Saving WA 2013
Professional Development
- Glenn Stewart Building Better Coaches Program, West Coast Eagles, WA, 2021
- Level 3 Rowing Course, Rowing Australia, ACT, 2022
- State Team Assistant Coach, Rowing WA, WA, 2020 - 2022
- State Team Lead Coach, Rowing WA, WA, 2022 - 2023
References
MR. TYLER CLEMENT, Professional Referee, WA, 0400 183 210
MS. MYVANWY READING, Personal Referee, WA, 0407 994 580
Timeline
Third VIII Coach
Melbourne Grammar School
08.2023 - Current
Retail Assistant
Rebel Sporting Goods
07.2022 - Current
Mercedes College Rowing Coordinator
West Australian Rowing Club
01.2021 - 08.2023
Development Coach
West Australian Rowing Club (WARC)
05.2020 - 08.2023
Bartender
Kailis Bros
11.2019 - 05.2022
Head Coach
Shenton College Rowing Club
03.2018 - 03.2020
Bachelor of Science - Sport Science
University of WA
High School Diploma -
Shenton College
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