Jack O'Neill
Parkes,NSW
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at Lee's Hotel, enhancing guest satisfaction and compliance with health standards. My empathetic support at Lifestyle Solutions significantly improved clients' quality of life, showcasing my reliability and ability to build trust.
Overview
3
3
years of professional experience
Work History
Bartender
Lee's Hotel
06.2024 - 07.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Disability Support Worker
Lifestyle Solutions
09.2021 - 05.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Education
Year 10 Graduate -
Parkes High School
Parkes02.2019
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Memory retention
- Payment Processing
Timeline
Bartender
Lee's Hotel
06.2024 - 07.2024
Disability Support Worker
Lifestyle Solutions
09.2021 - 05.2024
Year 10 Graduate -
Parkes High School
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