Experienced former Restaurant Manager successful at overseeing high-volume, $6,800,000 p/a dollar restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
LAMRIT Pty Ltd
Ballarat, VIC
11.2018 - 05.2024
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Ordered supplies from vendors as needed while staying within budget guidelines.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Managed accounts payable, accounts receivable and payroll.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Resolved and investigated complaints regarding service, food quality and accommodations.
Optimized profits by controlling food, beverage and labor costs.
Resolved conflicts among employees in an effective manner.
Education
High School Diploma -
Ballarat High School
Ballarat, VIC
12-2020
Bachelor of Science - Psychology
Deakin University
Burwood, VIC
Skills
Operations Management
Schedule Coordination
Customer Engagement
Recruitment
Staff Management
Supervisory skills
Labor and food cost control
Training and Certifications
Attended multiple management courses throughout time at McDonald's, most noteworthy being the "Leading Great Restaurants" course in Sydney
Completed a course in Operations Technology around IT troubleshooting and assembly of POS and order screens.
Completed a Food Safety Supervisor course to gain and put into practice knowledge of safe food handling, storage and food safety checking processes.
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