Jack Pease
Dunsborough,WA
Summary
Professional hospitality leader prepared for role with focus on elevating guest experiences and driving operational excellence. Proven track record in managing and training staff, ensuring compliance with safety and quality standards. Strong emphasis on teamwork and adaptability, ensuring seamless service in dynamic environment. Skilled in inventory management, customer relations, and conflict resolution, consistently delivering results and exceeding expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bar Supervisor and Duty Manager
Busselton Pavilion
03.2024 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff in customer service and beverage preparation techniques.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Developed innovative cocktail recipes, enhancing drink menu offerings and customer satisfaction.
- Oversaw daily cash handling procedures, ensuring accuracy in financial transactions.
- Coordinated special events, optimizing bar setup and service for enhanced guest experiences.
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Completed bar opening and closing procedures.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
Bartender Shift Manager
pourhouse
02.2023 - Current
- Poured wine, beer and cocktails for patrons.
- Informed customers of daily specials and menu changes.
- Set up tables and counters to prepare dining and serving areas.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained and mentored new bartenders, enhancing team performance and service quality.
- Developed seasonal cocktail menus, improving customer engagement and satisfaction.
- Managed inventory levels, reducing waste through efficient stock control practices.
- Trained over 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender Shift Manager
harbar
03.2022 - 01.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored employee productivity to provide constructive feedback and coaching.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance and provided feedback to ensure quality customer service.
- Coordinated special events such as promotional campaigns or store openings.
- Provided guidance and support to team members when needed.
- Effectively multitasked within fast-paced environment.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Help curate seasonal cocktail menus
- Trained over 8 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Dunsbrough tavern
06.2021 - 03.2022
- Collaborated with other departments to ensure alignment of goals across teams.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Attended regular training sessions to stay updated on new products or trends.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Managed bar inventory and supplies, reducing waste through effective stock control.
Education
High School Diploma -
Cape Naturalist High School
Vasse, WA02.2018
Skills
- Staff management
- Service coordination
- Beverage making
- Menu development
- Training and mentoring
- Bar management
- Team collaboration
- Team leadership
- Inventory management
- Rule enforcement
- Supervisory experience
- Mixology expertise
- Customer service
- Problem-solving
- Cash handling
- Supply ordering
Certification
- Approved Managers
- RSA
Affiliations
- musician
References
References available upon request.
Timeline
Bar Supervisor and Duty Manager
Busselton Pavilion
03.2024 - Current
Bartender Shift Manager
pourhouse
02.2023 - Current
Bartender Shift Manager
harbar
03.2022 - 01.2024
Bartender
Dunsbrough tavern
06.2021 - 03.2022
High School Diploma -
Cape Naturalist High School
Similar Profiles
ANNE MARGARET FULLERANNE MARGARET FULLER
Machine Operator at City of BusseltonMachine Operator at City of Busselton
Christian KehChristian Keh
Laborer at Beach Busselton ResortLaborer at Beach Busselton Resort
Dylan LeeDylan Lee
Approved Manager at Busselton Football ClubApproved Manager at Busselton Football Club
Benjamin StilesBenjamin Stiles
Apprentice Mechanic at Vantage MotorworksApprentice Mechanic at Vantage Motorworks
Jiajiana TuivitaJiajiana Tuivita
Spa Therapist at Pullman Bunker Bay Resort Margaret River RegionSpa Therapist at Pullman Bunker Bay Resort Margaret River Region