Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Penn

South Morang,VIC

Summary

I always find myself fully immersed and passionate with any task that is put in front of me no matter what. I am Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
02.2024 - Current
  • Work alongside crew members during work shift to provide feedback and guidance in improving performance.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Collaborated with management to clearly pick out areas of improvement and develop comprehensive training programs.

Front of House Staff Member

The Coffee Club
08.2023 - 09.2024
  • Managed POS system at the front of house
  • Worked through busy weekends surpassing fourteen thousand dollar days
  • Developed an inviting and enjoyable environment for both co-workers and customers.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Assisted with efficient time of food and beverages being served.

Restaurant Waiter

Reggio Calabria Club
04.2023 - 12.2023
  • Bussed and reset tables to keep dining room and work areas clean and attended to.
  • Answered customers queries on anything they may have to ask.
  • Prepared all dining rooms with antipasto and all plates and cutlery are at each table

Education

VCE -

Marymede Catholic College
South Morang, VIC
10-2026

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • POS Skills
  • Unloading Stock
  • Opening and closing procedures
  • Preparation Of Tables
  • Group Instruction

Timeline

Crew Trainer

McDonald's
02.2024 - Current

Front of House Staff Member

The Coffee Club
08.2023 - 09.2024

Restaurant Waiter

Reggio Calabria Club
04.2023 - 12.2023

VCE -

Marymede Catholic College

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Jack Penn