- I enjoy helping others and giving back to the community
- Backpacking and Hiking
- Music
- Volunteering
- Gym Workouts
- Camping
- Rock Climbing
- Running
Jack Pethybridge
Moe
Summary
Dynamic Sales Associate with a proven track record at Tm& H Mitre 10 Moe, excelling in exceptional customer service and relationship building. Amplified sales and customer satisfaction with problem-solving skills and complex thinking. A dedicated team player, adept at training new staff and improving store performance through collaboration and effective communication.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tm& H Mitre 10 Moe
05.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Victorian Certificate of Education - Mathmatics, Science, English, Design
Trafalgar High School
Trafalgar, VIC12-2024
Skills
- Problem-solving
- Verbal/written communication
- Multi-tasking strength
- Exceptional customer service
- Relationship building
- Hardworking and dedicated
Interests
Timeline
Sales Associate
Tm& H Mitre 10 Moe
05.2022 - Current
Victorian Certificate of Education - Mathmatics, Science, English, Design
Trafalgar High School
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