Jack Raymond
Melbourne,VIC
Summary
A charismatic, dedicated and approachable individual with solid background working with people, sales and systems. Diligent in understanding needs and getting it done. Detail & service-oriented nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Plumber
S & O Plumbing
Melbourne, Vic
10.2024 - 12.2024
- Installed and maintained plumbing systems for commercial buildings.
- Performed regular maintenance on boilers, water heaters, pumps, and other equipment.
- Conducted tests to check the performance of installed systems.
Apprentice Plumber
S & O Plumbing
Melbourne , Vic
01.2020 - 10.2024
- Installed and maintained plumbing systems in accordance with local building codes.
- Connected gas lines to stoves, furnaces, grills following safety protocols.
- Read blueprints and drawings to determine exact installation specifications.
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Installed and extended underground storm, sanitation, and water piping systems to connect fixtures and plumbing.
- Installed valves, hangers and flanges inside piping systems.
- Tested and identified pipe leaks with air and water pressure gauges under plumber supervision.
- Repaired leaking valves, replaced defective washers and gaskets, repaired or replaced broken pipes.
- Inspected drainage systems for compliance with specifications and local regulations.
Sales Assistant
Reece Plumbing
Melbourne , Vic
01.2017 - 01.2020
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Helped everyday customers with small household plumbing problems.
- Answered incoming telephone calls to provide store, products and services information.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Answered store and merchandise questions and led customers to wanted items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assisted in creating displays to promote products.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Cafe Worker
Crowded House
Melbourne , Vic
01.2014 - 10.2016
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Cleaned tables in the dining area before and after customer seating.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Managed cash register operations efficiently and accurately.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Ensured that all food items were prepared according to established recipes and standards.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
Education
High School Diploma -
Christian Brothers College
St Kilda, VIC11-2018
Skills
- Hospitality and accommodation
- Team support and assistance
- Sales expertise
- Complaint Handling
- Team building
- Problem Solving
- Troubleshooting
- Quality production
- Communication
Affiliations
- Addicted to fitness
- Love music
Certification
- Certificate III in Plumbing at Victoria University (4-year course).
- Certificate II and III in warehouse operations.
Accomplishments
- Competed in many triathlons.
- I have had music pressed on vinyl records.
References
References available upon request.
Timeline
Plumber
S & O Plumbing
10.2024 - 12.2024
Apprentice Plumber
S & O Plumbing
01.2020 - 10.2024
Sales Assistant
Reece Plumbing
01.2017 - 01.2020
Cafe Worker
Crowded House
01.2014 - 10.2016
High School Diploma -
Christian Brothers College
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