Jack Richard
Summary
Motivated sales professional with a strong track record in the renewable energy and digital marketing sectors. Experienced as both a Sales Representative and Consultant, excelling in lead generation, appointment setting, customer service, in-house sales and video conferences. Skilled in renewable energy knowledge, consistently meeting and exceeding sales targets, building relationships, and adapting to industry trends and technology.
I am high energy, reliable, honest, a team player, and extremely hard worker. Ensures high standards of customer service, strong attention to detail, and ability to multitask under pressure.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Manager
Zib Digital
04.2025 - Current
- Drive new business growth by prospecting, qualifying, and closing clients across multiple industries.
- Conduct high-volume outbound activity (calls, emails, LinkedIn outreach) to generate consistent appointment flow.
- Deliver consultative sales presentations tailored to each client’s digital marketing needs (SEO, Google Ads, Facebook Ads, website builds).
- Prepare and present proposals, handle objections, and negotiate/close contracts with business owners and decision-makers.
- Manage an active pipeline through CRM, ensuring follow-up and conversion of opportunities into signed deals.
- Consistently exceed monthly revenue targets by closing high-value accounts and upselling additional solutions.
- Key Achievements:
- Closed multiple new accounts in the first quarter, generating immediate revenue uplift.
- Developed advanced objection-handling and deal-closing strategies transferable to high-ticket sales environments.
Course Consultant
Online Education Services
04.2024 - 04.2025
- Managed enquiries and applications, assessed student eligibility, and provided enrolment support.
- Built and maintained a strong pipeline of leads via Salesforce (80+ outbound calls, 20+ inbound calls daily).
- Delivered accurate course information, pricing, and entry requirements.
- Consistently exceeded sales targets — achieved 100 enrolments (vs target of 93) for QUT.
- Maintained accurate CRM records and stayed updated on competitor offerings.
Sales Consultant
National Renewable
03.2023 - 04.2024
- Managed a team of four for lead generation via door-knocking.
- Delivered 10–20 booked appointments per week.
- Trained staff to generate 15+ qualified leads weekly.
- Provided expert solar advice, tailored to customer needs.
- Negotiated and closed contracts, meeting and exceeding sales targets.
- Built and maintained strong customer relationships, generating referrals.
Team Member – Dairy & Customer Service
Coles Flinders Square
09.2019 - 07.2023
- Delivered top customer service, resolved complaints, and supported team operations.
- Stocked, rotated, and merchandised products.
- Assisted with stocktake, training new employees, and unloading pallets.
Sales Representative
Solar Naturally
11.2021 - 03.2023
- Conducted door-to-door sales, promoting solar solutions.
- Generated 20+ leads weekly via canvassing and cold calls.
- Delivered persuasive proposals and overcame objections using FOMO, urgency, rapport, greed, and Jones Theory.
- Provided high-level customer service throughout the sales process.
- Coordinated with installation teams to ensure smooth delivery.
- Kept CRM records up-to-date and attended training to enhance skills.
Education
Bachelor of Commerce - Property & Marketing
Curtin University of Technology
High School - undefined
Servite College Catholic High School
01.2020
Skills
- Business development & closing deals
- Management and coordination skills
- Handling rejection and resilience
- Problem-solving, analytical, and time-management skills
- Networking & relationship building
- Face-to-face sales & cold calling
- CRM (Salesforce, HubSpot), Office 365, IT skills
- Customer service & communication skills
- Ability to work under pressure & from home
- Fast learner, adaptable to new industries
- Attention to detail, punctuality, strong listener
- Closing deals in House and via Google Meets
Certification
- Certificate IV in Business — Fremantle Education Centre (2020)
- BSBCMM201 Communicate in the workplace
- 85CUS3O1 Deliver and monitor a service to customers
- 8SBITU306 Design and produce business documents
- BSEWOR301 Organise personal work priorities and development
- BSBINMGO1 Organise workplace information
- BSBPRO3O1 Recommend products and services
Timeline
Business Development Manager
Zib Digital
04.2025 - Current
Course Consultant
Online Education Services
04.2024 - 04.2025
Sales Consultant
National Renewable
03.2023 - 04.2024
Sales Representative
Solar Naturally
11.2021 - 03.2023
Team Member – Dairy & Customer Service
Coles Flinders Square
09.2019 - 07.2023
High School - undefined
Servite College Catholic High School
Bachelor of Commerce - Property & Marketing
Curtin University of Technology
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