Jack Roberts
Fremantle
Summary
I'm an outgoing, hardworking, punctual, organised individual, who has an excellent work ethic, outstanding skills, and a consistently positive attitude. I work well within a team, communicate with professionalism and radiate confidence. I have always strived for success and will always aspire to progress further.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Section Supervisor
Harvie
01.2024 - 04.2025
- Delivered high-quality section waiting service in a fast-paced rooftop venue.
- Provided excellent service during high-volume shifts, maintaining professionalism under pressure.
- Assisted in training new waitstaff, sharing best practices for exceptional customer service.
- Ensured seamless communication with bar and kitchen teams to provide outstanding customer experience.
- Closed out cash register and prepared cashier report at close of business.
Payroll Customer Service Advisor / Trainer
Forge Solutions
11.2021 - 08.2023
- Customer service - Providing accurate and concise information.
- Planning ahead for upcoming priorities.
- Team filled environment - communication with various departments.
- During my time working here I was an advisor for a plethora of different workers who work for various agencies; providing information regarding payments, tax codes, and procedures.
- I was also offered the opportunity to train new staff in the workplace, which consisted of a week's worth of tutoring.
Retail Assistant
Sainsburys PLC
09.2019 - 01.2021
- Customer service - creating the best environment for shoppers.
- Work within a team-based environment.
- Time Management.
- I worked as a member of a Team re-stocking shelves.
- In this position I have proved my ability to take instructions and work as a member of a Team by helping other staff members complete their work when I had finished my own.
- I also demonstrate my excellent communication skills when helping customers.
Education
A Levels - Business, Economics, Computer Science
Holy Cross Sixth Form College
Manchester01.2020
High School -
Parrenthorn High School
Manchester01.2018
Skills
- Great team worker and communicator
- Excellent analytical skills
- Strong IT skills
- Calm in pressure-filled environments
- Punctual
- Reliable
- Flexible
- Approachable
- Training and mentoring
- Reliability
Certification
- White card
- RSA
Core Experience And Skills
- Great team worker and communicator
- Excellent analytical skills
- Strong IT skills
- Calm in pressure-filled environments
- Punctual, Reliable, Flexible, Approachable
References
References available upon request.
Timeline
Section Supervisor
Harvie
01.2024 - 04.2025
Payroll Customer Service Advisor / Trainer
Forge Solutions
11.2021 - 08.2023
Retail Assistant
Sainsburys PLC
09.2019 - 01.2021
A Levels - Business, Economics, Computer Science
Holy Cross Sixth Form College
High School -
Parrenthorn High School
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