Jack Rosengren
Summary
Highly motivated retail manager and operations/logistics specialist with a passion for problem-solving and a drive for success. Skilled in building rapport and effective communication with both team members and customers. Seeking an opportunity to apply technology-driven skills and problem-solving abilities in a role that allows utilization of operational excellence and achieving impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Associate
Amazon Web Services
02.2025 - 03.2025
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Managed a digital ticket queue, making sure to prioritise more urgent stock requests to reduce customer impact.
- Preformed daily inventory audits to provide accurate availability of products to technicians and shareholders.
- Liaised with international teams to organise stock replenishment and reallocation to different markets.
Operations Specialist
Apple
09.2021 - 02.2025
- Built rapport with customers to help recommend the right products to suit their business and personal use
- Managed and organised a digital queue of customers to reduce wait times and create efficiency's
- Upkeep an inventory of over 10,000 items and managed variances using innovative problem solving techniques
- Learnt and studied a large range of products and services to be able to relate them to customers resulting in high customer satisfaction
- Applied team building skills to develop my relationship with colleagues and resulting in a more efficient workplace
Manager
Timezone Arcades (Previously Playtime)
03.2017 - 09.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows to meet any daily demand
- Trained and guided team members to maintain high productivity and performance
- Maintained team efficiency by strategically delegating daily activities
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
High School Diploma -
Kirrawee High School
Kirrawee, NSW11.2019
Certificate III - Live Production And Services
TAFE NSW
NSW11-2019
Skills
- Staff Management
- Cash Management Expertise
- Quick Learner
- Strong Interpersonal Skills
- Active listening skills
- Motivated team player
- Retail Merchandising Expertise
- Customer-Focused
- Approachable Personality
- Logistics Coordination
- Analytical Problem-Solving
- Technology Driven
Certification
- Google Cybersecurity Specialisation
- White Card Competency
Timeline
Logistics Associate
Amazon Web Services
02.2025 - 03.2025
Operations Specialist
Apple
09.2021 - 02.2025
Manager
Timezone Arcades (Previously Playtime)
03.2017 - 09.2021
High School Diploma -
Kirrawee High School
Certificate III - Live Production And Services
TAFE NSW
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