Summary
Overview
Work History
Education
Skills
Qualifications And Licenses
Community Service
Hobbies and Interests
Personal Information
Languages
Timeline
Generic

Jack Rosier

Malvern East,Australia

Summary

Experienced with leading sales teams and managing retail operations. Utilizes expertise in customer engagement, inventory control, and sales strategies to drive performance. Track record of fostering strong customer and supplier relationships to achieve consistent sales growth.

Overview

9
9
years of professional experience

Work History

Sales Operations Manager

Swimart Brighton
09.2024 - Current
  • Manage shop and service teams
  • Offering professional advice & solutions pertaining to pool care needs
  • Develop and maintain relationships with key suppliers
  • Account management (Lightspeed & Xero)
  • Manage procurement, sourcing and stock replenishment
  • Payment processing & banking reconciliation
  • Provide exceptional customer service to 13,000+ registered clients
  • Receive high volume of customer service-related phone enquiries
  • Appointment setting

Inventory Manager & Duty Manager

Prince of Wales Hotel Richmond
03.2023 - 09.2024
  • Opening venue premises
  • Counting, banking and redistributing large cash quantities for gaming and bar
  • Generating and analyzing daily takings and management reports
  • Inventory Ordering
  • Stocktake weekly to determine actual stock quantities and variance
  • Investigate and resolve variances
  • Supervising all staff and patrons on shift
  • Write and bank cheques
  • Responsible gambling officer on duty

Personal Carer

NDIS
07.2020 - 01.2024
  • Company Overview: National Disability Insurance Scheme
  • Supervision/Care of special needs children
  • Meal preparation
  • Pick up & Drop off to and from school


Retail Consultant/Service Administrator

Swimart Brighton
09.2020 - 03.2023
  • Greeting and serving customers
  • Offering professional advice & solutions pertaining to pool care needs
  • Producing and delivering invoices and quotes via xero
  • Stock Management
  • Answering phone enquiries and appointment setting
  • Cash handling/register opening & closures
  • Open/close of shop premises

Sales Assistant

Rosier Commercial Furniture
03.2016 - 08.2017
  • Answering Phones
  • Stock Management
  • Assembling office furniture
  • Assisting with deliveries and installation

Education

VCE -

Xavier College
11.2019

Bachelor of Commerce - Management & Marketing

The University of Melbourne
11.2024

Skills

  • Customer service
  • Sales expertise
  • Leadership
  • Delegation
  • Upselling strategies
  • Training and mentoring
  • Strategic planning

Qualifications And Licenses

  • Victorian Certificate of Education
  • Responsible Service of Alcohol Certificate
  • Responsible Service of Gambling
  • Victorian Gaming License
  • Working with Children Check
  • Victorian Driver’s License

Community Service

  • Victoria on the Park Elderly Home, 2015, 15, Visiting and assisting an aged care residence
  • Dame Mary Herring Centre for disabilities, 2017, 1 Week, Visiting and assisting a disability service & support centre

Hobbies and Interests

  • Travel to USA, United Kingdom, Europe, Asia, New Zealand
  • Sports – AFL, Basketball, Rugby, Cricket, Tennis, Darts, F1
  • Food and Cooking

Personal Information

  • Citizenship: Australian
  • Date of Birth: 01/24/02
  • Gender: Male

Languages

English
Native or Bilingual

Timeline

Sales Operations Manager

Swimart Brighton
09.2024 - Current

Inventory Manager & Duty Manager

Prince of Wales Hotel Richmond
03.2023 - 09.2024

Retail Consultant/Service Administrator

Swimart Brighton
09.2020 - 03.2023

Personal Carer

NDIS
07.2020 - 01.2024

Sales Assistant

Rosier Commercial Furniture
03.2016 - 08.2017

Bachelor of Commerce - Management & Marketing

The University of Melbourne

VCE -

Xavier College

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Jack Rosier