Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Ross

Brisbane,QLD

Summary

Strong leader and problem-solver dedicated to streamlining works to create a safe work environment and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success on a micro and macro level.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with clients and fellow employees.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Night Shift Operations Manager

Workforce Road Services PTY LTD
03.2024 - Current
  • Supervised night shift works and kept Traffic Controllers compliant with company policies and industry legislation.
  • Presented a coherent company narrative to employees, to encourage personal pride of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted Traffic Controller and Job Site Audits, identifying areas for improvement and developing action plans to address them.


Plans and Permits Adminstator

Workforce Road Services PTY LTD
11.2023 - 02.2024
  • Participated in organisation of workflow and delegation of tasks effectively to ensure timely project completion without compromising quality.
  • Under supervision, created compliant TGS diagrams with associated risk assessments, Through Past Around analysis and general notes.
  • Effectively communicated with clients via email correspondence and phone calls about their requirements and expectations for guidance schemes.
  • Streamlined response times for efficient email support, improving overall client satisfaction.

Traffic Controller, TMI

Workforce Road Services PTY LTD
04.2023 - 10.2023
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled and erected compliant signage and delineation devices to direct traffic through work sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Placed cones, signs and delineation devices to isolate workers and members of the public from each other to facilitate road works.
  • Delegated work tasks to peers and liaised with clients to provide a competent company presence on works.

Supervisor, Lead Traffic Controller

Civ Force Traffic Management
02.2022 - 03.2023
  • Performed additional duties such as; fleet auditing and stocktake and compliance auditing.
  • Assembled and erected compliant signage and delineation devices to direct traffic through work sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Placed cones, signs and delineation devices to isolate workers and members of the public from each other to facilitate road works.
  • Delegated work tasks to peers and liaised with clients to provide a competent company presence on works.

Traffic Controller TMI

Superior Traffic Management
12.2022 - 02.2023
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Managed slow speed gas project works at Grange. Liaised between management and client to plan works and allocated required traffic controller and vehicles.

Traffic Controller TMI

Traffex - Traffic Management
04.2021 - 10.2022

Traffic Controller TMI

CivForce Traffic Management
05.2019 - 12.2020

Furniture Removals Driver

Move One Relocations
11.2016 - 04.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained an MR truck license by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed manual handling tasks safely, ensuring the preservation of body condition.

Waiter

Boss Hoggs Steakhouse
06.2015 - 12.2016
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Bachelors of Engineering (Incomplete 3/4) - Civil Engineering

University of Queensland
Brisbane, QLD
05.2020

Skills

  • Real time Problem-Solving
  • Team Leadership
  • Operations Management
  • Client liaison
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Staff Development

Certification

  • TMA Accreditation - February 2021
  • Traffic Control Ticket - May 2019
  • Traffic management Implementation - May 2019
  • White Card - May 2019
  • Medium Rigid License - October 2017

Timeline

Night Shift Operations Manager

Workforce Road Services PTY LTD
03.2024 - Current

Plans and Permits Adminstator

Workforce Road Services PTY LTD
11.2023 - 02.2024

Traffic Controller, TMI

Workforce Road Services PTY LTD
04.2023 - 10.2023

Traffic Controller TMI

Superior Traffic Management
12.2022 - 02.2023

Supervisor, Lead Traffic Controller

Civ Force Traffic Management
02.2022 - 03.2023

Traffic Controller TMI

Traffex - Traffic Management
04.2021 - 10.2022

Traffic Controller TMI

CivForce Traffic Management
05.2019 - 12.2020

Furniture Removals Driver

Move One Relocations
11.2016 - 04.2019

Waiter

Boss Hoggs Steakhouse
06.2015 - 12.2016

Bachelors of Engineering (Incomplete 3/4) - Civil Engineering

University of Queensland

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Jack Ross