Summary
Overview
Work History
Education
Skills
Timeline
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Jack Shannon

Summary

Motivated and reliable retail professional with over 3 years of experience in customer service, inventory tracking, and warehouse support. Skilled in unpacking merchandise, stock control, and maintaining safety protocols in fast-paced environments. Known for clear communication, teamwork, and problem-solving. Currently expanding technical skills through cyber security studies to support modern retail systems and operations.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

The Good Guys Warehouse
03.2021 - 05.2024
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Volunteer Firefighter

CFA
06.2020 - 08.2023
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
  • Minimized risk of accidents on scene by following established protocols regarding traffic control management.
  • Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.

Education

Certificate IV Cybersecurity - IT

Chisholm Institute
Melbourne, VIC
06-2025

Certificate III Information Technology - IT

Chisholm Institute
Melbourne, VIC
06-2024

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Physical fitness
  • Emergency communications
  • Relationship building and management
  • Problem-solving
  • Team motivation
  • Shipping and receiving

Timeline

Warehouse Worker

The Good Guys Warehouse
03.2021 - 05.2024

Volunteer Firefighter

CFA
06.2020 - 08.2023

Certificate IV Cybersecurity - IT

Chisholm Institute

Certificate III Information Technology - IT

Chisholm Institute
Jack Shannon