Summary
Overview
Work History
Education
Skills
Personal Qualities
Personal Information
References
Certification
Languages
Timeline
Generic

Jack Singleton

Sydney,NSW

Summary

I am a third year student at the Australian National University seeking casual employment in customer service and hospitality. I have extensive experience in customer service roles, including a head bartender position, a builders labourer, retail assistant and cashier . I am friendly and committed to enhancing customer experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Head Bartender

Queenies Cocktail Bar
06.2023 - Current
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
  • Managed a team of over 15 staff. Including bar staff and floor staff.

Major Events, Bar, Customer Service

GEMA Group
05.2022 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Having to move to new environments each week (different vendors and bars), making me easily adaptable.
  • Pouring beers and serving food

Builder's Assistant/labourer

Copperwood Constructions
11.2022 - 02.2023
  • Enhanced project efficiency by implementing streamlined construction processes and effective communication strategies.
  • Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.

P/T Sales Assistant

General Pants
12.2021 - 09.2022
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.

Builder's Assistant/labourer

Copperwood Constructions
06.2022 - 08.2022
  • Vacation work

P/T Cashier, Refilling Stock

Supabarn Annandale
06.2019 - 11.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Business Administration And Arts - Arts And Economics

Australian National University
Canberra, ACT
06.2026

High School Diploma -

Newington College
Sydney, NSW
11.2021

Skills

  • Good interpersonal and communication skills – listening, questioning, giving and following instructions, customer service, dealing positively with different types of people
  • Problem solving, with good math’s skills
  • Teamwork and collaboration
  • Able to delegate tasks to other workers to help improve productivity and speed of work

Personal Qualities

  • Good communicator, confident interpersonally
  • Friendly, positive outlook
  • Initiative and goal-focused
  • Conscientious, well-organised, reliable and punctual

Personal Information

Date of Birth: 12/05/03

References

  • Samuel Burn, Supervisor at Queenies, 0467 025 858
  • Pam Howarth, Owner of Queenies, 0420 825 621
  • Todd Copperwood, Owner of Copperwood constructions, 0418 293 979

Certification

Responsible Service of Alcohol

Languages

Spanish
Limited Working

Timeline

Head Bartender

Queenies Cocktail Bar
06.2023 - Current

Builder's Assistant/labourer

Copperwood Constructions
11.2022 - 02.2023

Builder's Assistant/labourer

Copperwood Constructions
06.2022 - 08.2022

Major Events, Bar, Customer Service

GEMA Group
05.2022 - 06.2023

P/T Sales Assistant

General Pants
12.2021 - 09.2022

P/T Cashier, Refilling Stock

Supabarn Annandale
06.2019 - 11.2019

Bachelor of Business Administration And Arts - Arts And Economics

Australian National University

High School Diploma -

Newington College

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Jack Singleton