JACK STEVENS
Brisbane,Australia
Summary
A motivated and hardworking professional with a strong background in customer service, team collaboration, and technical surveying skills. Experienced in food preparation, equipment maintenance, and field data collection, with expertise in Cadastral surveys. Adept at managing tasks under pressure, delivering high-quality service, and handling customer interactions with professionalism.
Overview
4
4
years of professional experience
Work History
Laborer
Uniworker
12.2024 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Ensured safe work environment through consistent adherence to safety protocols and regulations.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Maintained lawns by mowing, edging, and trimming grass.
Retail Sales Associate
Rodd & Gunn
02.2024 - 09.2024
- Greeted customers, provided product assistance, and ensured customer satisfaction
- Processed sales transactions efficiently using POS systems for cash, credit card, and mobile payments
- Collaborated with team members to meet daily sales goals and improve store performance
- Restocked inventory and organized promotional displays according to merchandising guidelines
- Maintained store cleanliness and performed opening/closing procedures
Surveyor Assistant
M3 Surveys
09.2023 - 01.2024
- Assisted in carrying surveying line, survey stakes, and rebar to targeted locations
- Collected and documented field data under supervision of the crew chief
- Operated electronic distance-measuring equipment to identify site boundaries and structures
- Created detailed overlay maps, highlighting topographic features and bodies of water
- Set out and recovered survey markers and stakes to ensure accuracy in measurements
Employee Trainer
Grill'd
09.2020 - 03.2023
- Trained new staff members in operational procedures and customer service standards
- Managed the entire order process, ensuring quality and accuracy from start to finish
- Participated in store setup, opening, and closing procedures to maintain store operations
- Delivered fast, friendly service, resolving customer inquiries and complaints effectively
- Helped to establish strong customer relationships through consistent, positive experiences
Education
Undergraduate - Surveying
University of Southern Queensland
Springfield Central, QLDCertificate III - Hospitality
Sarina Russo Institute
01.2023
High School Diploma -
Brisbane Boys' College
09.2022
Skills
- Fast learner
- Excellent customer service
- Conflict resolution skills
- Strong technical skills in surveying equipment
- POS systems
- Team-oriented
- Disciplined
- Highly motivated
- Ability to work under pressure
- Meet high service standards
- Adaptable to new tasks
- Adaptable to challenges with minimal guidance
- Job site cleanup
- Punctual and reliable
- Job site safety
Accomplishments
- Principal's Award, 2017, Recognized for supporting and helping a fellow student
- Captain, Junior School Chess Team, 2016, Led the team at Brisbane Boys' College
Timeline
Laborer
Uniworker
12.2024 - Current
Retail Sales Associate
Rodd & Gunn
02.2024 - 09.2024
Surveyor Assistant
M3 Surveys
09.2023 - 01.2024
Employee Trainer
Grill'd
09.2020 - 03.2023
Certificate III - Hospitality
Sarina Russo Institute
Undergraduate - Surveying
University of Southern Queensland
High School Diploma -
Brisbane Boys' College
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