Jack Timothy Marcus
Southport
Summary
I am someone with strong abilities in relationship management, sales strategy development, and market analysis. Efficient in achieving sales targets through methodical planning and execution, while ensuring high customer satisfaction. Skilled in utilizing CRM software to streamline processes and maintain accurate records. I am a professional with a proven track record of driving revenue growth through articulate communication and exceptional relationship-building skills. Enterprising and optimistic, consistently delivers outstanding results by identifying opportunities and leading teams to success.
Overview
3
3
years of professional experience
Work History
Inbound Sales officer
Frizelle Sunshine Automotive
03.2024 - 05.2025
- Generated leads and followed up on customer inquiries.
- Built multiple customer relationships and cultivated long-term partnerships.
- Maintained strong relationships with key customers and stakeholders.
- Utilized CRM tools to monitor customer interactions and inform strategy.
- Used negotiation and persuasion skills to influence decision-makers.
- Met and exceeded KPI's. 95% phone to book.
- Over 80% conversions on Outbound sales calls to warm leads.
- Volume call handling with over 120 inbound calls daily.
Merchandiser
Drinkfactory
09.2023 - 03.2024
- Implemented store layout changes, including the addition of new fixtures.
- Created effective visual merchandising strategies to increase customer engagement and maximize sales.
- Collaborated with store managers to ensure compliance with corporate guidelines.
- Monitored sales performance and adjusted merchandise displays accordingly.
- Executed planogram, pricing, and signage updates, fostering exceptional customer experiences.
- Developed and maintained relationships with key retail partners to ensure successful product launches.
- Took photographs of displays and signage.
Property Sales Consultant
Property Investors
06.2022 - 02.2023
- Demonstrated ability to effectively manage client relationships.
- Successfully used CRM software to track leads, streamline processes, and optimize performance.
- Generated leads and sales through prospecting within assigned territories.
- Configured digital environments with prospective buyers to showcase homes and plots.
Store Team Member
Woolworths
02.2022 - 08.2022
- Performed opening and closing duties including cash handling.
- Restocked shelves and cleaned the store.
- Assisted with product displays and promotional activities to promote sales.
- Monitored stock levels regularly to ensure sufficient supply of merchandise.
- Worked as a team member, greeting and assisting customers.
Crew Member
McDonald's
02.2022 - 08.2022
- Worked as a team member, my role was to handle kitchen objects and took the cleaning initiative.
Apprentice Butcher
Griffith Butchery
02.2022 - 07.2022
- Worked independently and be self-motivated while employed as an apprentice for a small business owner.
- Utilized strong work ethic and commitment to promote a positive work environment.
- Assisted with product displays and promotional activities to promote sales.
Sales Consultant
Wyndham Destinations
02.2022 - 06.2022
- Scheduled appointments with prospective customers to discuss customized product features, advantages, and benefits to promote sales.
- Utilized strong sales skills and sales knowledge to prospect new business.
- Assessed customer needs and interests, determining appropriate products.
Education
Diploma - Business Marketing
University of Canberra
Canberra, ACT11.2020
Bachelors - Business Marketing
University of Canberra
Canberra, ACT11.2022
Skills
- Sales and marketing
- Conflict management
- Market research
- Relationship building
- Team collaboration
- Objection handling
- Competitive
- Leadership
- Brand representation
- Social selling
- Networking
- Proficient and fluent in English
LANGUAGES
English - Fluent
Tamil - Native
Timeline
Inbound Sales officer
Frizelle Sunshine Automotive
03.2024 - 05.2025
Merchandiser
Drinkfactory
09.2023 - 03.2024
Property Sales Consultant
Property Investors
06.2022 - 02.2023
Store Team Member
Woolworths
02.2022 - 08.2022
Crew Member
McDonald's
02.2022 - 08.2022
Apprentice Butcher
Griffith Butchery
02.2022 - 07.2022
Sales Consultant
Wyndham Destinations
02.2022 - 06.2022
Diploma - Business Marketing
University of Canberra
Bachelors - Business Marketing
University of Canberra
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