Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jack Verkerk

Brisbane

Summary

Born leader and skilled multitasker, proving myself at First Sip Group by fostering key relationships and adjusting my sales strategy towards customers needs. With a knack for developing strong relationships building and a ability to work under pressure, I've consistently achieved success in my Hospitality and Sales roles. My outgoing personality and leadership are pivotal parts that contribute towards making a significant impact.

Overview

3
3
years of professional experience

Work History

Sales Representative

First Sip Group
01.2025 - Current
  • Increased repeat business by fostering trust-based relationships with accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction.
  • Exceeded sales targets through effective planning and goal setting.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Negotiated favourable terms in contracts, ensuring both customer satisfaction and profitability.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, find solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and database leads.

Sales Representative

JJ Richards Waste & Recylcing
11.2024 - 01.2025
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Presented professional image consistent with company's brand values.
  • Consulted with businesses to supply accurate product and service information.

Bar / Venue Manager

Bulimba Golf Club
12.2023 - 11.2024
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Supervised events from start to finish using effective crowd control methods.
  • Negotiated favorable contracts with suppliers to reduce costs while maintaining high-quality products and services for events.
  • Collaborated with marketing team to promote the venue through social media campaigns, resulting in increased brand awareness.
  • Interacted well with customers to build connections and nurture relationships.

Bartender

Old Mr Rabbit
09.2023 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Adhered to RSA guidelines, polices and procedures.

All Rounder

Coco's Outback
07.2022 - 08.2023
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
  • Provided exceptional customer service by quickly addressing any concerns or issues that arose during shifts.
  • Grew returning clientele base through building relationships with regular customers, remembering personal preferences and favorite drinks.

Administrative Assistant

Aussie Home Loans
01.2022 - 06.2022
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Education

Diploma of Leadership And Management - Business

TAFE QLD
QLD
06-2025

High School Diploma -

Henley High School
Adelaide, SA
11-2019

Certificate III - Sport

Australian College of Sport
Adelaide, SA
10-2019

Skills

  • Strong multitasking
  • Customer relationship building
  • Leadership qualities
  • Outgoing personality
  • Ability to work independently
  • Ability to work under pressure

Interests

  • Physical exercise - Boxing, Football (Soccer) & Pilates
  • Food Nutrition
  • International Travel
  • Cooking

Timeline

Sales Representative

First Sip Group
01.2025 - Current

Sales Representative

JJ Richards Waste & Recylcing
11.2024 - 01.2025

Bar / Venue Manager

Bulimba Golf Club
12.2023 - 11.2024

Bartender

Old Mr Rabbit
09.2023 - 12.2023

All Rounder

Coco's Outback
07.2022 - 08.2023

Administrative Assistant

Aussie Home Loans
01.2022 - 06.2022

Diploma of Leadership And Management - Business

TAFE QLD

High School Diploma -

Henley High School

Certificate III - Sport

Australian College of Sport
Jack Verkerk