Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jack Vrossink

Bunbury

Summary

Thanks to my training and experience in my past roles I consistently exceed targets by turning objections into opportunities and building trust with all clients. My ability to adapt to different customer needs, paired with strong communication skills allows me to close deals efficiently and maintain long-term customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Earth 2 Ocean
12.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Operations Manager

Harvey Norman Computers
09.2021 - 12.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Retail Sales Associate

Bunnings Warehouse
03.2018 - 09.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Laborer

Barrier Reef Pools
11.2016 - 03.2018
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.

Education

High School Diploma -

Dalyellup College
Dalyellup
09-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Relationship building
  • Conflict resolution
  • Sales expertise
  • Upselling
  • Inventory control

Certification

  • Certificate II - Information Technology
  • Certificate II - Creative Industries

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Road Trips

Timeline

Sales Associate

Earth 2 Ocean
12.2024 - Current

Operations Manager

Harvey Norman Computers
09.2021 - 12.2024

Retail Sales Associate

Bunnings Warehouse
03.2018 - 09.2021

Laborer

Barrier Reef Pools
11.2016 - 03.2018

High School Diploma -

Dalyellup College

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Jack Vrossink