Jack Waddell
Yamanto
Summary
Experienced with operational management, staff supervision, and customer service excellence. Utilizes strong interpersonal skills and strategic thinking to ensure smooth daily operations. Track record of effective problem-solving and maintaining high standards in dynamic settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Professional Coach
Sports X
02.2025 - Current
- Deliver quality Coaching of various sports to children between 5-12
- Manage relationships with stakeholders such as schools and parents
- Travel to multiple locations around parts of Brisbane and Ipswich
- Manage and coach within Holiday clinics whilst the school holidays are on
- Assist onboarding new coaches into the company
- Actively pursued ongoing professional development opportunities to stay current with industry trends and best practices.
Duty Manager
Dan Murphy’s
02.2021 - Current
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
- Ensured compliance with all company policies, local regulations, and industry standards related to hotel operations.
Product and assembling team
McDonald’s, Yamanto
03.2018 - 02.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- upheld workplace health and safety protocol
Education
Diploma - Sport
TAFE QLD
Robina Campus07-2024
Queensland Certificate of Education -
Bremer State High School
Ipswich, QLD01-2019
Skills
- Effective communication
- Leadership & Team Coordination
- Safety awareness
- Organisation
- Adaptable and fast learner
- Strong work ethic
- initiative and problem-solving
- Technologically capable
- Time management
Certification
- Certificate I in Business (BSB10115), earned at Bremer State High School
- Certificate II in Skills for work and vocational pathways (FSK20113), earned at Bremer State High School
- Provide cardiopulmonary resuscitation (HLTAD009)
- Provide First Aid (HLTAID011)
- Driver’s License
- Blue card
Timeline
Professional Coach
Sports X
02.2025 - Current
Duty Manager
Dan Murphy’s
02.2021 - Current
Product and assembling team
McDonald’s, Yamanto
03.2018 - 02.2021
Diploma - Sport
TAFE QLD
Queensland Certificate of Education -
Bremer State High School
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