Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jack Warren

Melbourne,VIC

Summary

Experienced Sales Application Engineer with 6 years of success in the Motor Control industry with focus in pre-sale, client care and project execution. Possess a solid technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known to support customers as a technical advocate throughout entire sales process.

Overview

14
14
years of professional experience

Work History

Recruitment Consultant

Blackbook Executive
10.2022 - Current
  • I have been consulting candidates and clients within the industrial technology sector to assure that both parties are gaining value.

  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Negotiated competitive compensation packages on behalf of clients and candidates to ensure successful placements.
  • Achieved high retention rates by placing candidates in roles that aligned with their skills, interests, and long-term career goals.
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles.

Hostel Owner

Nest Beach Club
07.2021 - Current
  • Greeted and assisted guests by gathering information pertaining to reservations or requests using booking.com and Hostel World.
  • Developed and maintained relationships with vendors, negotiating competitive pricing for supplies and services.
  • Enhanced guest satisfaction through the development of personalized services and attention to detail.
  • Increased hotel occupancy rates by implementing targeted marketing strategies and collaborating with local businesses.


Sales Applications Engineer

SDS Drives
03.2020 - 07.2021
  • Liaised with assigned accounts to foster relationship development.
  • Provided on-site technical support, commissioning and installing hardware for clients.
  • Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
  • Presented technical presentations to clients to explain product features and benefits.
  • Exceeded quarterly sales targets consistently by executing strategic sales plans and getting out to face new clients.
  • Assisted customers in troubleshooting product issues and provided timely technical support.
  • Gained customer acceptance by demonstrating cost reductions and operations improvements.
  • Nurtured long-lasting relationships with key industry influencers, resulting in increased visibility and credibility for the company.

Repairs Centre Manager

SDS Drives
02.2017 - 07.2019
  • Set aggressive targets for employees to drive company success and development of the division.
  • Repaired all product in accordance to the manufactures build specifications.
  • Charting and monitoring the AC/DC drives and motor functionalities to analyse the operational data pre & post repair. This was conducted using the manufactures software packages.
  • Liaising with manufactures purchasing team to assure part delivery and warranty claims.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.

Sales Engineer

SDS Drives
10.2014 - 07.2019
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
  • Tracked sales data for analysis and forecasting.
  • Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
  • Wrote detailed technical documentation for company products.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Strengthened communication skills through regular interactions with others.
  • Designed and delivered product training for clients.
  • Attended trade shows and seminars to promote products and network with industry contacts.
  • Worked with customers and engineering team to determine equipment needs and system requirements.
  • Generated new leads through cold calling, social media outreach, and attending industry events.

Sheet Metal Fabricator/Fitter

Part Engineering ltd
08.2010 - 09.2014
  • Enhanced product quality by utilizing specialized tools for bending, shaping, and assembling sheet metal components.
  • Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
  • Conducted thorough inspections of finished products to ensure compliance with client specifications.
  • Collaborated with team members to streamline production processes, increasing overall productivity and meeting project deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to learn quickly and adapt to new situations.

Education

NVQ Level 3 - Mechanical/Electrical Principles -

City of Bristol College Advanced Engineering
Bristol, England
12.2018

Skills

  • AC & DC DRIVES
  • MOTOR CONTROL APPLICATIONS
  • ELECTRICAL SYSTEMS
  • ELECTRICAL WIRING TERMINATION
  • FAULT FINDING
  • AC/DC DRIVE REPAIR & TESTING
  • CLOSED LOOP
  • 2D ELECTRICAL DESIGN (DRAFT SIGHT)
  • TECHNICAL SUPPORT
  • CLIENT SUPPORT
  • PROJECT ENGINEERING
  • BUSINESS DEVELOPMENT
  • STAKEHOLDER MANAGEMENT
  • INSTALLATION & COMMISSIONING
  • SALES NEGOTIATION & COMMUNICATION
  • QUOTATIONS
  • PURCHASE ORDERS
  • BOM
  • MICROSOFT OFFICE
  • SALES FORCE
  • SAGE 200 & CRM

Additional Information

Hobbies: Go-Karting, Golf, Skiing, Drums, F1, Skating, Darts

Timeline

Recruitment Consultant

Blackbook Executive
10.2022 - Current

Hostel Owner

Nest Beach Club
07.2021 - Current

Sales Applications Engineer

SDS Drives
03.2020 - 07.2021

Repairs Centre Manager

SDS Drives
02.2017 - 07.2019

Sales Engineer

SDS Drives
10.2014 - 07.2019

Sheet Metal Fabricator/Fitter

Part Engineering ltd
08.2010 - 09.2014

NVQ Level 3 - Mechanical/Electrical Principles -

City of Bristol College Advanced Engineering

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Jack Warren