Jack White
Workshop Foreman
Waterford
Summary
Results-driven Workshop Foreman with primarily experience in Isuzu and Kenworth dealerships. Proven ability to assist the daily workings of the workshop, helping to grow a brand-new dealership from no retail customers. Passionate about the transport industry and delivering high-quality results and contributing to organizational success.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
4
4
Certifications
Work History
Workshop Foreman
Brisbane Isuzu
07.2023 - Current
- Combined role of Workshop Controller, quality control, diagnostic technician, COI Inspector, HVRAS.
- Ensure deadlines of work are met, and to a high standard.
- Conduct toolbox talks and training to address WHS concerns and rework issues, and general improvement of skill sets.
- Communicate with customers on timeline of jobs, updates and issues. As well as going into more depth with repairs & diagnostics needed or dealing with complaints they may have.
- Create job cards, ensure all paperwork is completed and in a way that can easily cost and communicate repairs to customers.
- Participate in the after-hours on-call roster. Attending breakdowns and assisting NTI, and customers, with mechanical advice over the phone as required.
- Ensure compliance for ARCTICK and TMR audits.
Heavy Diesel Mechanic
Brisbane Isuzu
06.2022 - 07.2023
- Carried out a multitude of servicing, repairs, diagnostics and rebuilds as required. Highly regarded with major work on the GIGA and MJX transmission platforms.
- Train and mentor apprentices to ensure they reach the standard expected of them.
- Participate in the after-hours on-call roster. As well as weekend shifts as required.
- Quality check completed jobs from apprentices and mechanics to ensure all work has been completed to a high standard and rectify issues found.
Heavy Diesel Mechanic
Kenway & Clark
01.2022 - 06.2022
- Carry out service, repairs and rebuilds as required by service manager.
- Participate in the after-hours on-call roster.
- Carry out field service, servicing and repairs, dealing directly with customers over a large operational area around Goondiwindi.
Heavy Diesel Mechanic – Apprentice
Gilbert & Roach
01.2018 - 01.2022
- Carry out servicing and repairs alongside mechanics. Assist mechanics with needs on jobs.
- Attend all training as required, through TAFE and OEM training.
- Ensure workshop was kept in presentable condition.
Education
Certificate 3 - Heavy Commercial Vehicle Mechanical Technology
TAFE NSW
Kurri Kurri, NSW12-2021
Skills
Maintenance scheduling
Scheduling coordination
Machine troubleshooting
Teamwork and collaboration
Customer service
Time management
Site coordination
Workplace safety
Job planning
Task delegation
Customer relations
Decision-making
Certification
QLD AIS Inspector
Accomplishments
Finalist (Top 8) - Isuzu Australia Technical Skills Competition 2024
Timeline
Workshop Foreman
Brisbane Isuzu
07.2023 - Current
Heavy Diesel Mechanic
Brisbane Isuzu
06.2022 - 07.2023
Heavy Diesel Mechanic
Kenway & Clark
01.2022 - 06.2022
Heavy Diesel Mechanic – Apprentice
Gilbert & Roach
01.2018 - 01.2022
Certificate 3 - Heavy Commercial Vehicle Mechanical Technology
TAFE NSW
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