I am results-driven, with expertise in customer service and merchandising. Skilled in utilizing strong mechanical and problem-solving abilities to enhance customer experiences and consistently achieve sales goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Salon Maintenance, Product Delivery, Stock Control
Gen.re Hair
Hobart, TAS
11.2020 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Developed and maintained courteous and effective working relationships
Retail Sales Consultant
Bed Bath n Table
Hobart , TAS
01.2024 - 01.2025
Delivered outstanding customer service and tailored product recommendations.
Advised customers on product selection and homeware solutions.
Managed stock replenishment and merchandising.
Consistently met and exceeded daily and weekly sales targets.
Operated the POS system and processed transactions efficiently.
Retail Sales Consultant
Sunglass Hut
Hobart, TAS
12.2022 - 10.2023
Advised customers on luxury eyewear products and care.
Built strong rapport with regular customers, and consistently achieved and exceeded sales targets.
Demonstrated product features to enhance customer understanding.
Maintained visual merchandising standards and store cleanliness.
Resolved customer inquiries and provided exceptional service support, including handling returns, exchanges, and warranty claims, professionally.
Car Salesman
Motorworld
Hobart
01.2015 - 12.2021
Purchase of second-hand vehicles, repairs and maintenance, detailing, and sales of vehicles.
Closed sales by overcoming objections, negotiating price, and completing purchase contracts, registration paperwork, and sales documentation.
Responded to customer inquiries via telephone and email with efficiency and respectfulness.
Negotiated purchase prices, and explained sales and optional products.
Demonstrate automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining services.
Education
High School Diploma -
Guilford Young College
Glenorchy
12-2021
High School Diploma -
Hutchins
Sandy Bay
12-2020
Bachelor of Law - Law
University of Tasmania
TAS
Skills
Strong mechanical and problem-solving skills
Confident and effective communicator, including strong interpersonal skills
Retail sales, stock control (including completion of stock takes), and POS system
Team player in fast-paced, high-pressure settings
Determined and hardworking, with high attention to detail
Fast learner
Customer-focused approach
Certification
Responsible Service of Alcohol Course: 2021
White Card (Construction Induction): 2022
Affiliations
I am a passionate fisherman and enjoy restoring cars
Timeline
Retail Sales Consultant
Bed Bath n Table
01.2024 - 01.2025
Retail Sales Consultant
Sunglass Hut
12.2022 - 10.2023
Salon Maintenance, Product Delivery, Stock Control