Jackie Eli
Armstrong Creek Victoria,Vic
Summary
Dedicated, Hardworking and empathetic people person with strong organisational skills. Offering professional challenges utilizing interpersonal skills, excellent time management, caring ‘can do attitude' and problem-solving skills. Experienced team player with excellent written and verbal communication bringing outstanding performance working with others to meet common goals with exceptional customer service experience. Familiar with project management and workflow optimization. Eager to bring life experience knowledge to support business and people in need.
Overview
15
15
years of professional experience
Work History
Recruitment Consultant
Healthcare Australia
02.2019 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Hired employees and initiated new hire paperwork process.
- Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
- Screened and interviewed candidates to evaluate potential employees' qualifications.
- Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
- Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
- Created recruitment marketing campaigns to attract and engage potential candidates.
- Tracked recruitment metrics and reported on progress to evaluate recruitment effort success.
- Developed and implemented onboarding and orientation programs for new employees.
- Collected and analyzed information to monitor compliance outcomes, identify and address trends of non-compliant behaviour. Coordinated implementation of people-related services, policies and programs through departmental staff.
- Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.
Studio Assistant
Cotton On Head Office
08.2022 - 11.2022
- Implemented marketing strategies to promote studio to potential clients.
- Coordinated daily studio operations, including scheduling, staff management and queries.
Assistant Manager
Glassons
07.2017 - 02.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Sales Assistance
Blockout
09.2012 - 05.2014
Waitress/Room Attendant/Administration Assistant
Best Western Lufra Hotel
11.2009 - 03.2012
Customer Service/ Retail Assistant
Big W
09.2008 - 02.2010
Education
Advanced First Aid Certificate -
Eclipse Training
Geelong, VIC08.2023
Working With Children Check -
Services Australia
Geelong08.2023
National Police Check -
Crime Check
Geelong, VIC08.2023
Certificate III - Fashion
My Skills
Melbourne, VIC08.2012
Years 11- 12 - Psychology, Fashion, Art, Communications, English
Elizabeth College
Hobart, TAS11.2009
English, Fashion & Textiles, Psychology, Sports
Ogilvie High School
New Town, TAS12.2007
Skills
- Caring, understanding, empathetic and active List
- Excellent written and verbal Communication
- Flexible, quick learner and Adaptable
- Self-Motivated
- Microsoft Office
- Problem Resolution
- Complaint Handling
- Employment Data Tracking
- Database Maintenance
- In-Person and Telephone Interviewing
- Recruitment Management
- Human Resources Management Systems
- Community Engagement
- Executive Management Support
- Coordination
- Customer Consulting
References
Available on request
Timeline
Studio Assistant
Cotton On Head Office
08.2022 - 11.2022
Recruitment Consultant
Healthcare Australia
02.2019 - Current
Assistant Manager
Glassons
07.2017 - 02.2019
Sales Assistance
Blockout
09.2012 - 05.2014
Waitress/Room Attendant/Administration Assistant
Best Western Lufra Hotel
11.2009 - 03.2012
Customer Service/ Retail Assistant
Big W
09.2008 - 02.2010
Advanced First Aid Certificate -
Eclipse Training
Working With Children Check -
Services Australia
National Police Check -
Crime Check
Certificate III - Fashion
My Skills
Years 11- 12 - Psychology, Fashion, Art, Communications, English
Elizabeth College
English, Fashion & Textiles, Psychology, Sports
Ogilvie High School
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