Jackie Mason
Brisbane,QLD
Summary
Results-driven professional with a strong work ethic and commitment to safety standards. Proven ability to enhance production efficiency while ensuring compliance with quality and regulatory requirements. Dynamic manufacturing professional with extensive experience in team coordination and effective communication. Known for identifying root causes of production inefficiencies, driving improvements, and fostering a collaborative work environment to exceed operational goals. Detail-oriented individual with a background in manufacturing and support roles. Skilled in problem-solving and adherence to safety standards, contributing to on-time shipments and improved operational outcomes. Proficient in adhering to company policies and procedures while pricing merchandising to achieve business objectives. Successful at performing audits on sales, refunds, and disbursements with accuracy. Methodical and focused professional skilled in performing price tag replacements and updates. Efficient Warehouse Picker known for maintaining high levels of productivity and accurately completing tasks in fast-paced environments. Specialized skills include inventory management, order processing, and safety compliance. Excel in time management, teamwork, and adaptability, ensuring smooth operations and effective collaboration in warehouse settings. Seasoned Warehouse Picker with background in fast-paced distribution environments. Experienced in order picking, packing, and shipping goods accurately and efficiently. Skills include inventory management, forklift operation, and maintaining warehouse organization. Notable contributions include reducing order errors and improving overall operational efficiency. Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Overview
17
17
years of professional experience
8
8
Certifications
Work History
Warehouse Storeperson
Metagenics
Banyo, QLD
04.2022 - Current
- Operated warehouse equipment to receive and store products efficiently.
- Maintained a clean and organized warehouse environment for safety compliance.
- Assisted in training new staff on proper warehouse procedures and safety protocols.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Maintained cleanliness of the warehouse environment at all times.
- Prepared orders by picking, packing and labeling merchandise for shipment.
- Operated forklifts to transport materials within warehouse efficiently.
- Conducted regular safety inspections on equipment and reported issues promptly.
- Assisted team members in loading and unloading shipments as needed.
- Loaded pallets onto trailers for shipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Manufacturer
Maree Davidson Art
Virginia, Queensland
11.2021 - 02.2022
- Met or exceeded the target for on-time customer shipments.
- Discovered and fixed the root causes of issues negatively impacting production performance.
- Boosted productivity and efficiency for staff in solution implementation.
- Coordinated scanning and color correction of original artwork and procured duplicate printing files.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Assigned tasks to employees and monitored productivity, performance, and task completion.
- Managed and supervised the daily activities of four team members to verify the fulfillment of customer orders and adherence to general warehouse operations.
- Controlled material usage to keep costs low and proactively investigating and resolving discrepancies to minimize waste.
Individual Support Worker
Churches of Christ Care
Bongaree, Queensland
12.2020 - 11.2021
- Maintained safe and clean environment for client by performing light housekeeping and laundry.
- Collaborated with nurses, doctors, social workers and psychologist to discuss treatment plans and progress.
- Built strong and trusting rapport with clients and loved ones.
- Prepared food and helped patients eat to support healthy nutrition.
- Monitored health and well-being of clients and reported significant health changes.
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted patients with bladder and bowel needs by helping to restroom.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
Picture Framer
Larson Juhl
Zillmere, Queensland
09.2016 - 04.2020
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Consistently constructed square and level projects.
- Worked independently on projects and tasks within carpentry team.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Safely operated power saws, underpinner, mat cutter pneumatic equipment.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
- Completed Framing and Canvas projects by assembling forms and building strong structures.
- Measured materials carefully before beginning project tasks to decrease waste.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Measured and marked cutting lines on materials using rulers, pencils, chalk and marking gauges.
- Worked effectively with clients to establish project scope and requirements, drafting and amending blueprints to reflect specifications.
Plastics Manufacturing
Product Engineering
Stafford, Queensland
09.2013 - 10.2015
- Adjusted functional parts of machines and control instruments with hand tools.
- Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
- Met or exceeded target for on-time customer shipments.
- Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
- Discovered and fixed root causes of issues negatively impacting production performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Barista
Jills Jive/Tiddlywinks Dance Studio
Northgate, Queensland
11.2011 - 06.2015
- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Supported highest standards of conduct and service to support company reputation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Weighed, grounded, and packed coffee to prepare customer orders.
- Established and adjusted ordering parameters to manage inventory.
- Created complex, hand-crafted beverages based upon customer preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Arranged merchandise and built eye-catching displays to increase sales.
- Greeted guests with pleasant smile and superior customer service.
- Cleaned and sanitized work areas, utensils and equipment.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
- Merchandised display cases and promoted prepared foods.
- Protected store assets and facilities by complying with company policies and procedures.
- Checked temperatures of freezers, refrigerators and heating equipment.
Picture Framing
Megawood
Virginia, Queensland
09.2011 - 06.2014
- Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes.
- Measured and marked cutting lines on wood and raw materials.
- Completed assembling of frame samples to distribute amongst custom framers.
- Checked daily work orders to accurately prepare materials and supplies.
- Took accurate measurements to calculate size and amount of materials needed for project completion.
- Worked independently on projects and tasks within warehouse members.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
Warehouse Picker
Super Cheap Auto
Lawnton, Queensland
04.2009 - 06.2011
- Pulled merchandise to fulfill orders to specification.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Reported damaged products or safety hazards to immediate supervisor.
- Shrink-wrapped and labeled customer orders and moved to loading dock staging area using electronic pallet jack or walkie-rider equipment.
- Conducted inventory transactions using scanner gun.
- Prepared inventory for shipment by attaching tags and labels.
- Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Accepted, processed and filled orders quickly and accurately.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Organized and stored items in warehouse using pallet jacks and hand trucks.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Followed order sheets to pick correct stock and prepare pallets.
- Labeled boxes and placed in outbound collection areas.
- Limited damage to products and orders by using care when choosing items.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Packed fragile items with bubble wrap to prevent breakage during shipping.
- Monitored aisles and floor areas for neatness and organization to enable forklifts to operate throughout warehouse.
- Pulled and packed products from shelves based on customer orders.
- Assisted in training new warehouse employees.
- Processed daily orders through multi-carrier manifest system.
- Used handheld scanners to key in data for packages.
- Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
- Sorted and packaged products to prepare for processing or shipment.
- Attended company safety meetings to implement new measures.
Education
First Aid And CPR
ABC First Aid
Onsite Training07-2025
License To Operate A Forklift
FMS Training
Lawnton, QLD02-2025
Certificate III in Individual Support (AHAC)
Integrated Care & Management Training
Open Colleges - Online02.2021
Certificate II in Hairdressing
TAFE Queensland
Brisbane, Queensland10.2006
Course in Vocational Literacy - Contextualized
TAFE
Brisbane, Queensland10.2006
Certificate III in Transport And Distribution
Hopwood Integrated Training
Brisbane, Queensland07.2006
Hazardous Substances / Dangerous Goods
Rosborough Services Pty Ltd
Brisbane, Queensland05.2006
High School Diploma -
Corpus Christi College
Nundah, Queensland12.1993
Certificate of Commercial And Office Fundamentals
North Point College of TAFE
Brisbane, QueenslandCertificate of Childcare
North Point College of TAFE
Nundah, QueenslandCollege of Tourism And Hospitality
North Point College of TAFE
Nundah, QueenslandSkills
- Certified forklift driver
- Pallet jack use
- Order picking
- Equipment maintenance
- Time management
- Problem solving
- Employee training
- Workplace cleanliness
- Heavy lifting
- Pallet stacking
- Data entry
- Teamwork and cooperation
- Shipping documentation
- Self-motivated and independent
- Warehousing operations
- Stock rotation
- Safety and compliance
- Verbal and written communication
- Warehouse layout understanding
- Forklift operation
- Safety compliance
- Team collaboration
- Effective communication
- Quality control
- Warehouse safety
- Loading and unloading
- Barcode scanning
- Packaging and labeling
- Inspection and quality control
- Punctual and reliable
- Relationship building
- Organization and prioritization
- Safety procedures
- Warehouse software systems
Certification
ABC First Aid
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
HLTAID009 Provide cardiopulmonary resuscitation
HLTAID010 Provide basic emergency life support
HLTAID011 Provide First Aid
Affiliations
Aqua Aerobics
References
References available upon request.
Timeline
Warehouse Storeperson
Metagenics
04.2022 - Current
Manufacturer
Maree Davidson Art
11.2021 - 02.2022
Individual Support Worker
Churches of Christ Care
12.2020 - 11.2021
Picture Framer
Larson Juhl
09.2016 - 04.2020
Plastics Manufacturing
Product Engineering
09.2013 - 10.2015
Barista
Jills Jive/Tiddlywinks Dance Studio
11.2011 - 06.2015
Picture Framing
Megawood
09.2011 - 06.2014
Warehouse Picker
Super Cheap Auto
04.2009 - 06.2011
Certificate III in Individual Support (AHAC)
Integrated Care & Management Training
Certificate II in Hairdressing
TAFE Queensland
Course in Vocational Literacy - Contextualized
TAFE
Certificate III in Transport And Distribution
Hopwood Integrated Training
Hazardous Substances / Dangerous Goods
Rosborough Services Pty Ltd
High School Diploma -
Corpus Christi College
Certificate of Commercial And Office Fundamentals
North Point College of TAFE
Certificate of Childcare
North Point College of TAFE
College of Tourism And Hospitality
North Point College of TAFE
First Aid And CPR
ABC First Aid
License To Operate A Forklift
FMS Training