Jackie Middleton
Melbourne,VIC
Summary
Passionate about cyber security with ongoing education in the field. Entrepreneurial experience through a self-started computer repair business, demonstrating expertise in technical support, database management, and client relations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Custodian
Consolidated Property Services
12.2021 - 11.2023
- Performed general cleaning duties with attention to detail and adherence to company standards
- Facilitated effective communication with team members and clients, ensuring task follow-ups and timely updates
- Provided customer service to an average of 200 patrons daily.
- Training 4 new employees under supervision, fostering a collaborative and knowledgeable work environment
Owner and Technician
RetroFoxGarage
12.2017 - Current
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Disassembled computers to perform diagnostics and check for repair needs.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Refurbished used computers and technological equipment, saving companies money.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Education
Certificate IV Cyber Security -
Holmesglen
Chadstone, VIC06.2024
Bachelors in Games and Interactivity/Animation -
Swinburne
Hawthorn, VIC01.2022
Victorian Certificate of Education (VCE) -
Xavier College
Kew, VIC01.2018
Skills
- Microsoft Office proficiency
- Data Entry
- Effective Problem Solving
- 98 wpm Typing Speed
- Computer Coding
References
- Jessy Olech, Holmesglen Institute of TAFE, Liason Officer, +61 395 642 706, jessy.olech@holmesglen.edu.au
- Sajendra Shrestha, Consolidated Property Services, Venue Manager, +61 460 299 407, sajendras@consolidated.com.au
Languages
English
Native or Bilingual
Affiliations
- Neural Net (AI) Developer
- Experience in server management and moderation, including routine maintenance, and ensuring optiminal server performance.
Timeline
Custodian
Consolidated Property Services
12.2021 - 11.2023
Owner and Technician
RetroFoxGarage
12.2017 - Current
Certificate IV Cyber Security -
Holmesglen
Bachelors in Games and Interactivity/Animation -
Swinburne
Victorian Certificate of Education (VCE) -
Xavier College
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