SKILLS PROFILE Mature psychology graduate with extensive experience in community services, child care and customer service. Passionate about providing high-quality services within the community with sensitivity, respect, compassion and confidentiality. Possesses the knowledge and skills to work collaboratively both as an effective member of a team and independently.
Proven ability to provide effective encouragement, support and companionship to clients while maintaining a professional approach, working within the company frame work and keeping accurate records. Through both work experience and lived experience has developed a strong sense of duty to assist clients in navigating and overcoming difficult circumstances through the development of healthy coping mechanisms, creative solutions, positive role modelling, patience and understanding.
Mentored and guided employees to foster proper completion of assigned duties.