Jackleen Ibrahim

• Evaluated claims to determine the legitimacy and extent of the liability.
• Gathered and analyzed documentation to support or refute claims
• Advised clients on the claims process, explaining complex insurance policies and procedures.
• Meticulously memorized each policy to accurately determine what is covered and what is excluded

• Received consistent positive feedback from clients for delivering exceptional digital artwork within tight deadlines.
• Aligned designs with brand image while meeting usability and website standards.
• Implemented color theory principles in the development of compelling ad campaigns that resonated with target audiences.

• Personal disability support worker exclusively communicating in Auslan; effectively creating support plans that are unique to the clients goals, needs and requests.
• Drove clients safely to social activities and appointments.
• Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
• Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

• Performed administrative duties including filing and photocopying.
• Coordinated visitor reception and notified staff of client arrivals.
• Adapted to new responsibilities rapidly, increasing operational efficiency.
• Managed customer inquiries via phone, email, and in-person with professionalism.