Jacks Jacob
Muirhead,NT
Summary
Seeking an opportunity in a organization to use my passion and skills and be able to contribute to people in diverse needs, backgrounds and situations.
Experienced with providing spiritual guidance and emotional support to diverse populations. Utilizes deep understanding of religious practices and counselings techniques to aid individuals in distress. Track record of fostering inclusive environments and promoting holistic well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Chaplain (Full Time)
Royal Darwin Hospital
08.2024 - Current
- Provided spiritual guidance, emotional support and direct care to patients , family members and staff.
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Developed relationships with patients and families, resulting in increased trust and rapport during difficult times.
- Provided compassionate pastoral care in emergency departments, addressing the spiritual needs of patients experiencing acute distress or trauma
- Interacted with local community, building relationships with civic organizations and other churches.
- Collaborated with healthcare teams to ensure holistic care, addressing patients' spiritual needs alongside their medical treatment.
- Improved community relationships by organizing interfaith dialogues and promoting mutual understanding.
- Mentored new chaplains, enhancing quality of spiritual care provided by institution.
- Managed volunteer chaplain program, recruiting and training dedicated individuals to assist in meeting the spiritual needs of patients and families.
- Evaluated effectiveness of pastoral care initiatives through regular feedback from staff members, adjusting strategies as needed for optimal results.
- Conducted crisis intervention sessions with individuals experiencing severe emotional distress, providing comfort and support during critical times.
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Comforted family members, offered attentive listening and high level of emotional support.
- Coordinated well with hospital mortuary to organise respectful viewings , ensuring cultural and religious beliefs
Chaplain (Administrator officer 5)
Alice Springs Hospital
12.2022 - Current
- Coordinate the interface between hospital, churches and other faith based communities
- Respond to referrals from patients, staff, clergy and community members for specific spiritual needs
- Demonstrated experience in coordinating and delivering effective pastoral care services in a complex and diverse clinical setting
- Provide community spiritual/pastoral care services within Alice Springs Hospital
- Coordinate weekly chapel services and undertake other special services as appropriate
- Maintain the chapel as a place of quiet reflection, meditation and worship for all people
- Contribute to staff orientation sessions and provide spiritual care education to health care staff as appropriate
- Foster a positive workplace culture through exemplary work practices and role modelling behaviour
- Demonstrated ability to implement Continuous Quality Improvement (CQI) strategies and adhere to Workplace Health and Safety (WHS) standards
- Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
- Demonstrated effective pastoral intervention with people from diverse cultural and religious backgrounds, including Aboriginal and Torres Strait Islander patients and families
- Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
- Provided compassionate pastoral care in emergency departments, addressing the spiritual needs of patients experiencing acute distress or trauma.
- Delivered comforting presence during end-of-life situations, offering prayers and rituals to honor the patient''s beliefs and values.
- Interacted with local community, building relationships with civic organizations and other churches.
- Built strong relationships with local faith-based organizations to create a network of resources for patients and families.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
Vicar
St.George Indian Orthodox Church
08.2019 - 09.2022
- Company Overview: Church in Brisbane, Australia
- Completed Church Building project during the Tenure
- Coordinated church building project
- Liased with builder, architect and building committee
- Co-ordinated youth charity projects to help needy people
- Provides spiritual support to grieving families; attends to spiritual and emotional needs of families
- Counselling and guidance session
- Established a vibrant youth ministry program providing spiritual guidance, mentorship, and opportunities for personal growth among young people.
- Coordinated with local ministries and non-profit organizations to establish partnerships that benefited both the congregation and wider community.
- Managed financial resources responsibly by developing budgets, tracking expenditures, and identifying cost-saving measures for various church activities.
- Initiated annual review and evaluation process for worship services allowing for continuous improvement in meeting congregational needs.
- Provided pastoral care and support to congregation members during times of personal crisis, fostering a strong sense of community within the church.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Superior Manager
St. Marys Schools
06.2017 - 05.2019
- Company Overview: Schools in North and middle Andaman region, India
- Worked as a Superior Manager at St.Mary's School
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Administration and management of school
- Recruitment of staff
- Organise employee orientation sessions
- Assists employees in articulating their struggles as well as helps to find their inner strength
- Motivation and guidance class to teachers and students
- Administration of four schools
- Respond to referrals from parents and teachers
- Schools in North and middle Andaman region, India
- Advised school leadership team on ethical considerations concerning policy decisions, upholding the school''s values and mission.
- Assisted in crisis management situations by offering emotional support, guidance, and resources to affected individuals.
- Developed strong relationships with parents, addressing concerns related to their child''s spiritual wellbeing.
- Partnered with local churches and community organizations to facilitate student involvement in service projects and volunteer opportunities.
- Mentored new chaplain interns, providing guidance on best practices for spiritual care within a school setting.
Education
Bachelor of Divinity -
St.Thomas Orthodox Theological Seminary
01.2015
Bachelor Of Science - Botany
Catholicate college
01.2008
Skills
- Positive attitude
- Proactive
- Customer care service
- Organizational skills
- Ability to handle multiple projects
- Ability to meet deadlines under pressure
- Warm and approachable
- Writing skills
- Verbal skills
- Interpersonal skills
- Crisis management skills
- Teamwork
- Collaboration
- Communication skills
- Highly skilled in software and data entry
- Time management abilities
Appreciations
Project manager and co-ordinator of St. George Orthodox Church construction at Brisbane
Certification
- Basic Life Support Certification (BLS) and AED
- Aboriginal cultural awareness Program
- Introductory Donation Awareness Training (IDAT)
- Foundational Coss Cultural story
- NT health all mandatory training completed
Timeline
Chaplain (Full Time)
Royal Darwin Hospital
08.2024 - Current
Chaplain (Administrator officer 5)
Alice Springs Hospital
12.2022 - Current
Vicar
St.George Indian Orthodox Church
08.2019 - 09.2022
Superior Manager
St. Marys Schools
06.2017 - 05.2019
Bachelor Of Science - Botany
Catholicate college
- Basic Life Support Certification (BLS) and AED
- Aboriginal cultural awareness Program
- Introductory Donation Awareness Training (IDAT)
- Foundational Coss Cultural story
- NT health all mandatory training completed
Bachelor of Divinity -
St.Thomas Orthodox Theological Seminary
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