Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jackson Beardsley

Collingwood Park,QLD

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, team coaching, . Dedicated to complete knowledge of company products and services for optimized team training. Enthusiastic Samsung user with exceptional knowledge on the Samsung Eco-system from personal use and Samsung+ training

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Telstra
09.2021 - Current
  • Boosted customer satisfaction by providing exceptional customer service being one of the best NPS performers in the state.
  • Enhanced store sales by coaching staff on product features & key selling points.
  • Ran informative yet interesting day-starts on new Samsung products as Samsung representative & manager.
  • Reading statistics and organising training opportunities to improve weaknesses within our team.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling Samsung products to customers.

Training Manager

RASHAYS Casual Dining
04.2019 - 08.2021
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Reduced onboarding time for new hires through the development of effective orientation modules.
  • Improved employee retention rates by creating engaging and interactive learning materials.
  • Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.

Education

High School Diploma -

Bremer State High School
Ipswich, QLD
09.2019

Skills

  • Store Organization & Operations
  • Goals and Performance
  • Staff Management
  • Relationship Building and Management
  • Creating Sales Strategies
  • Customer Service
  • Visual Merchandising Setup
  • Performance Evaluations
  • Team Building and Leadership
  • Mentoring and Coaching
  • Upselling and Cross Selling
  • Product knowledge

Accomplishments

  • Used Microsoft Excel to develop sales tracking spreadsheets.
  • Consistently ran team training while Samsung Representative

Timeline

Assistant Store Manager

Telstra
09.2021 - Current

Training Manager

RASHAYS Casual Dining
04.2019 - 08.2021

High School Diploma -

Bremer State High School

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Jackson Beardsley