Jackson Edwards

Started as entry-level worker, proactively sought opportunities to learn and master all aspects of store operations. Gaining extensive experience in managing daily operations, optimizing processes, and enhancing overall store efficiency while consistently discovering new technologies and implementing them to improve the store.

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.