JACKSON GRECH
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager/Coordinator
The modern Group
Sydney
04.2023 - Current
- Participated in negotiations with vendors regarding product purchases or contracts.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Maintained accurate records of all transactions between customers and company representatives.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Managed daily operations of sales department, including supervision of staff members.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Performed sales consultations and educated clients on products and services.
- Supported sales team members to drive growth and development.
- Organized team events to promote a positive work environment.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Delegated work to staff, setting priorities and goals.
Lift Operator
Sasquatch moutnain
Hemlock Valley , British Columbia
11.2022 - 02.2023
- Maintained knowledge of rules, procedures and policies regarding operating and riding lifts.
- Answered guest questions about how to load and unload safety.
- Responded to emergencies in calm and helpful way.
- Monitored load and unload ramps and organized lift stations.
- Greeted guests and addressed pertinent issues.
- Worked with ski and board instructors to load classes on and off lifts.
- Checked tickets of guests boarding lift.
- Assisted area gusts on loading and unloading from lift.
- Performed prompt post-operation shutdown procedures.
- Started lift each morning and performed safety inspections.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Pulled down safety bars and secured riders according to specified attraction details.
- Closed down rides with faulty equipment and notified supervisor.
Practice Coordinator
Spadental
Sydeny , NSW
05.2022 - 11.2022
- Communicated with patients with compassion while keeping medical information private.
- Complied with OSHA and HIPAA regulations.
- Motivated staff by offering direction and providing constructive feedback.
- Mentored and coached interns and newly hired team members on office procedures and computer systems.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
- Explained policies, procedures and services to patients.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Dental Assistant
HCF
Castle Hill, NSW
01.2021 - 05.2022
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns
- Laid out dental instruments and equipment before procedures
- Built loyal patient following and retained return patients by providing empathetic and caring service
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office
- Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures
- Scheduled cleanings and dental appointments for patients using appointment software
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures
- Protected patients by sterilizing instruments and equipment between every consultation
- Maintained master calendar and scheduled new appointments based on provider availability
- Supported dentist chairside with root canal and extraction procedures
- Assisted dentist with completing procedures
- Educated patients on treatment procedures and post-procedure home care
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy
- Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists
- Created dental x-rays using traditional and digital methods to help dentists detect
Call Center Customer Service Representative
Datacom
North Ryde, NSW
07.2020 - 10.2020
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Documented conversations with customers to track requests, problems and solutions
- Maintained strong call control and quickly worked through scripts to address problems
- Reviewed customer account information to determine current issues and potential solutions
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Education
Tafe
11.2021
High School Diploma -
Kellyville High School
10.2019
Skills
- Experience
- Sterilization techniques
- Dental staff support
- Treatment room setup
- Dentrix proficiency
- Disinfecting rooms and equipment
- Patient schedule management
- Restorative dentistry
- Restorative procedures
- Exam room setups
- Knowledgeable in D4W
- Strong writing and verbal skills
- Chairside assistance
- Four-handed procedures
- Oral Healthcare
- Taking X-Rays
- Crowd Security
- Teamwork and Collaboration
- Customer Service
- Strong Work Ethic
- Ticket Checking
- First Aid Trained
- Cash Handling
- Employee Work Scheduling
- Employee Supervision
- Decision Making
- Sales Planning
- Sales Tracking
- Performance Management
Certification
- RSA And white card
- first aid training
Timeline
Sales Manager/Coordinator
The modern Group
04.2023 - Current
Lift Operator
Sasquatch moutnain
11.2022 - 02.2023
Practice Coordinator
Spadental
05.2022 - 11.2022
Dental Assistant
HCF
01.2021 - 05.2022
Call Center Customer Service Representative
Datacom
07.2020 - 10.2020
Tafe
High School Diploma -
Kellyville High School
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