Jackson Kelly
Koolewong,NSW
Summary
I am a passionate individual who is proactive in the workplace, drawing from my lived experiences and my work skills.
Highlighted are my customer service, event management, and team collaboration skills.
I am a person who likes to foster an environment that is non-judgmental, with clear communication, and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Camp Assistant Director
New City Church
Glebe , NSW
02.2024 - 08.2024
- Supported the Camp Director in implementing safety protocols and procedures for the queer camp to run smoothly.
- I attended meetings to discuss roles and upcoming events at camp.
- Organised accommodation, budgeting, and helped lead fine details.
- Pastoral care in a mental health crisis.
Restaurant Waiter, Summer fill in
Chop 'n' Grind
Terrigal , NSW
09.2023 - 11.2023
- Greeted guests warmly and guided them to their tables.
- Provided detailed menu information and answered customer queries.
- Served food and drinks promptly while ensuring customer satisfaction.
- Maintained the cleanliness of the dining area and reset tables efficiently.
- Resolved customer complaints in a polite manner according to company policy.
Christmas Casual Retail Assistant
The Boat Shed
The Entrance , NSW
09.2022 - 12.2022
- Assisted customers with product selections and inquiries during thebusy holiday season.
- Maintained organised display areas for seasonal merchandise and promotions.
- Processed sales transactions accurately using point-of-sale system.
- Restocked shelves and ensured product availability for shoppers.
Front of House Employee
The Gilded Anchor Restaurant
Foresters Beach , NSW
03.2022 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with adiverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Wait and Bar staff, Christmas Casual
The Cowrie
Terrigal , NSW
12.2021 - 12.2021
- Kitchen hand, bar staff, and wait staff for Christmas Eve and Christmas Day.
- Fitted in well in a fast-paced environment with the current team.
- Upheld professionalism and cleanliness.
AEC Casual
Australian Electoral Comission
Kurrajong , NSW
05.2019 - 05.2019
- Varies duties connected with voting and counting votes.
- Identified needs of customers promptly and efficiently.
Ticket scanner and IT
The Hawkesbury Show
Clarendon , NSW
04.2019 - 04.2019
- Verified ticket validity and ensured compliance with event policies.
- Collaborated with team members to streamline ticket scanning processes.
- Monitored crowd flow to prevent congestion at entrance points.
- Performed daily maintenance tasks on scanners and related equipment.
Education
Diploma of Music - Sound Production
TAFE NSW
NSW08-2025
Cert IV Music - Sound Production
TAFE NSW
NSW12-2024
Race Officer - Committee And Finish Boat
Australian Sailing
Online 02-2024
Cert III of Music - Sound Production
TAFE NSW
NSW11-2023
Cert II of Hospitality - Hospitality
TAFE NSW
NSW10-2021
High School Diploma -
Hawkesbury High School
Freemans Reach, NSW11-2019
Skills
- Sound production
- Audio editing
- Event management
- Customer service
- Team collaboration
- Budget management
- Trustworthy
- Reliable
- Inclusivity practices
- Activity coordination
- Problem-solving aptitude
- Decision Making Abilities
- Relationship building
- Professionalism
Affiliations
- I sail yachts on the weekends, inshore and offshore
- Self-care is important to me.
Certification
- WWCC valid to dec 2028
- RSA valid to 2026
Custom
Christine Carol - 0419 591 831
Joel Hollier - Queer camp director- 0434 619 791
Colin Wright- TAFE- 0412 240 000
Timeline
Camp Assistant Director
New City Church
02.2024 - 08.2024
Restaurant Waiter, Summer fill in
Chop 'n' Grind
09.2023 - 11.2023
Christmas Casual Retail Assistant
The Boat Shed
09.2022 - 12.2022
Front of House Employee
The Gilded Anchor Restaurant
03.2022 - 07.2022
Wait and Bar staff, Christmas Casual
The Cowrie
12.2021 - 12.2021
AEC Casual
Australian Electoral Comission
05.2019 - 05.2019
Ticket scanner and IT
The Hawkesbury Show
04.2019 - 04.2019
Diploma of Music - Sound Production
TAFE NSW
Cert IV Music - Sound Production
TAFE NSW
Race Officer - Committee And Finish Boat
Australian Sailing
Cert III of Music - Sound Production
TAFE NSW
Cert II of Hospitality - Hospitality
TAFE NSW
High School Diploma -
Hawkesbury High School