Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jackson Ly-Gallagher

Darwin,NT

Summary

hi,

Throughout my Years of Employment i have been given the privilege to work in many roles , since being a High School graduate Back in 2018.

I Am a Former Crowd Control/ Security Guard i have been in the Security Industry for Three Years, I have had the privilege to obtain a large majority of Different Skills and Experience to Assist with my Current Role as a Youth Justice Officer at Don Dale Youth Detention Centre.


I have Obtained a significance amount of Skills and Qualifications from being employed as a YJO At Don Dale Youth Detention for the Northern Territory Government.

I strongly believe with my experience i would be suitable for this Role.

Kind Regards,

Jackson Ly-Gallagher

Overview

8
8
years of professional experience

Work History

Don Dale Youth Detention Centre

Territory Families Housing And Communities
03.2022 - 05.2024
  • Working with Young People under challenging situations by diffusing and managing conflict While ensuring i am using Therapeutic measures, and to ensure to apply protocols and procedures in the care.
  • To ensure to Provide safety, Security , care and wellbeing and to ensure the Young people needs are all met within our facility.
  • To create a safe and supported environment for Young People who may have experienced Past Trauma Mental Disorders and carter towards each individual within the Centre.
  • Facilitate all needs that are required for all of the Young People, Support Young People from Other services in regards to as Health and mental Health Providers, education and disability organisations within the centre.
  • Support high quality service provision and participate in supervision, performance management and continuing professional development.
  • To cater to large amounts of Young People from different ages, Backgrounds , Believes and Upbringings.
  • Participate in planned culturally safe programs including education, activities and services which enhance, support and encourage children and young people’s social development and welfare to address offending behaviours and reintegration into the community.
  • To Follow the Youth Justice Act and have an understanding on the procedures of restraints on a young person: Handcuffs; Ankle cuffs; and Escort Belt (or waist restraining belts).




Security Officer

Territory Protective Services
10.2020 - 03.2022
  • Patrolled commercial and residential areas in Darwin CBD including waterfront, surrounding suburbs and Narrows and Litchfield Court Public housing.
  • Engaged and maintained customer service by interacting with the public, giving directions, and responding to inquires politely and professionally; provided escorts as necessary.
  • Coordinated with law enforcement and medical personnel to respond to emergency situations in a timely manner.
  • Neutralizing incidents involving weapons or items used for physical violence towards public or self.
  • Deescalating situations involving physical confrontations, by using a non-aggressive verbal approach.

Crow Control Officer

Performance Services
12.2019 - 10.2020
  • Provide Customer service throughout all venues throughout Darwin CBD and Palmerston region.
  • Resolving conflict whilst dealing with members of the public who are under the influence of Alcohol.
  • General Security duties
  • Complete Knowledge and understanding of RSA and licensing policies within the venue.
  • Shift/Rostered work
  • Managing large events.

RSA Marshall

Kirby's Katherine Hotel
03.2019 - 12.2019
  • Monitor responsible service of Alcohol, Engaging with staff and Patrons to ensure their safety while being under the influence of alcohol.
  • Providing a clear visual presence for patrons and support of the bar staff and management under the licensed premises.
  • Implementing the Licensee’s Practices and obeying practices and procedures while engaging with Heavy intoxicated or disorderly patrons within the venue.
  • Ensure that all Patrons and other staff members are catered safely.
  • Provide duty of care to members of the Public.

Cash Handler

Backyard Barbers
02.2016 - 11.2018

• Frontline customer service

• Performing clerical duties

• Cashier attendant

• Assist in managing financial and accounting records

• Scheduling client appointments to meet their needs

• Work within workplace health and safety guidelines

• Clean and sterilize scissors, combs, clippers, and other instruments.

Education

CERT IV In Youth Justice -

Australian Childhood Foundation
2023

Cert II In Security Operations -

Eagles Training Services
2019

High School Diploma -

Darwin High School
2018

Ochre Card

References

Skills

  • Excellent Communication skills
  • Cultural awareness
  • Conflict resolution skills
  • Teamwork and collaboration
  • Resilience and Self- Care
  • Able to remain composed
  • Problem- Solving skills
  • Excellent Patience
  • Use of Restraints (Handcuffs and Escort Belt)

Timeline

Don Dale Youth Detention Centre

Territory Families Housing And Communities
03.2022 - 05.2024

Security Officer

Territory Protective Services
10.2020 - 03.2022

Crow Control Officer

Performance Services
12.2019 - 10.2020

RSA Marshall

Kirby's Katherine Hotel
03.2019 - 12.2019

Cash Handler

Backyard Barbers
02.2016 - 11.2018

CERT IV In Youth Justice -

Australian Childhood Foundation

Cert II In Security Operations -

Eagles Training Services

High School Diploma -

Darwin High School

Ochre Card

References
Jackson Ly-Gallagher