Summary
Overview
Work History
Education
Skills
Accomplishments
Reference's
Timeline
Generic

Jackson Melville

Nicholson,VIC

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. I am reliable, I am a top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Labourer Assistant

Tripple M Building And Concrete
01.2023 - Current
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Utilized hammers, saws, squares, levels and fastening devices to complete projects.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.

Reject Shop Lakes Entrance
06.2022 - 05.2023
  • Helped customers complete purchases, locate items and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
  • Moved heavy boxes and full merchandise bins by which maintaining physical strengths and stamina.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

McDonald's Lakes Entrance
07.2022 - 08.2022
    • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
    • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
    • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
    • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
    • Maintained well-stocked stations with supplies and spices for maximum productivity.
    • Communicated closely with servers to fully understand special orders for customers.
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Restocked and organized merchandise in front lanes.
    • Answered questions about store policies and addressed customer concerns.
    • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
    • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
    • Used cleaners and squeegees to clean windows, glass partitions and mirrors.

Delivery Driver

Domino's Croydon North
10.2021 - 02.2022

Completed on-time deliveries by choosing best and most efficient routes.

  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Warmly greeted and welcomed customers to establishment before requesting food order.
  • Welcomed customers and provided quick and attentive service.
  • Operated Electric Bike to deliver loads as far as 7km from home location

Crew and Cook

McDonald's Wangaratta
05.2019 - 05.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

No Degree - Year 11 And 12. Did Not Complete

Swinburne University of Technology
Croydon, VIC
12.2022

Skills

  • EMPLOYABILITY SKILLS
  • Good Communication Skills: Demonstrated this through working with people of all ages, by taking instructions and getting the job done
  • Knowledge of Safe Work Practices: Demonstrated safety whilst using lawn mowing equipment and hygiene practices while washing dishes and deep cleaning with previous jobs in Fast Food as-well as retail
  • Teamwork: I can work well in a team or on my own
  • Reliable and always focused on the task at hand
  • ICT SKILLS
  • Broad knowledge of Apple Programs and Microsoft Applications

Accomplishments

I have completed multiple Safe @ Work modules which include the General module and the Hospitality and Tourism module as well. In 2019 I was chosen by VYLC to participate in their 6 week in Country immersion Leadership program. In this program I travelled over to China with other peers my age and the required supervision staff provided. I also hold a current Victorian P2 Driver License.

Reference's

Michele Enzinger

Contact Via email at

michele.enzinger@workforceplus.com.au

Timeline

Labourer Assistant

Tripple M Building And Concrete
01.2023 - Current

McDonald's Lakes Entrance
07.2022 - 08.2022

Reject Shop Lakes Entrance
06.2022 - 05.2023

Delivery Driver

Domino's Croydon North
10.2021 - 02.2022

Crew and Cook

McDonald's Wangaratta
05.2019 - 05.2021

No Degree - Year 11 And 12. Did Not Complete

Swinburne University of Technology
Jackson Melville