Jackson Pepperell

• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
• Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
• Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
• Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
• Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
• Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Replenished serving stations with fresh food and cleaned up spills.

Customer service placement at Bendigo and Melbourne Southern Cross railways stations. Supported staff members in their daily tasks, gained valuable experience working within customer service in the rail industry, analysed problems and worked to develop solutions with the team.

• Complied with food safety, hygiene and sanitation regulations for safe food preparation.
• Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
• Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
• Adhere to safety and cleanliness standards and maintained equipment.
• Assessed kitchen inventories and reordered low-stock items to maintain output.