Jackson Thiagu
Melbourne,VIC
Overview
3
3
years of professional experience
Work History
Sales Associate
Golden Goose Chadstone/Collins Street
10.2022 - 08.2024
- Assisted clients in selecting luxury products tailored to their preferences, providing information on the brand's identity and product details
- Promoted to Full-Time sales assistant at the flagship store due to excellent customer service as well as dedication
- Utilized back-end systems for efficient management of stock inquires, stock intake and deliveries
- Promoted and communicated in-store events to clients, driving engagement and enhancing the store's visibility
- Contributed to the store's recognition as one of the top-selling locations in the APAC region
Sales Associate
Skechers Southland
02.2022 - 10.2022
- Experienced using POS system : Sale Entries, Stock inquires, Cash Handling, Online Orders, Stock Intakes, Console
- Demonstrated exceptional customer service by helping customers find the best products for them, upselling specific features of products and always having a friendly and patient attitude
- Promoted to Senior Casual and helped trained newer employees with using POS and additional operations
- Achieving set daily KPI's and consistently monitoring them on our POS system to check my progress
Call Center Agent
Acquire BPO
06.2021 - 11.2021
- Worked within a high pressure environment with clients to navigate Covid enquires through inbound and outbound calls
- Consistently was on top of Covid restrictions to give clients the most up to date information
- Effectively and calmly communicated with clients who were in a distressed position
Education
Bachelor of Fashion Merchandsing -
Box Hill Institute
01-2021
Skills
- High level in CRM
- Basic knowledge in Google Spreadsheets
- Merchandise understanding
- Data entry
References
Available upon request
Timeline
Sales Associate
Golden Goose Chadstone/Collins Street
10.2022 - 08.2024
Sales Associate
Skechers Southland
02.2022 - 10.2022
Call Center Agent
Acquire BPO
06.2021 - 11.2021
Bachelor of Fashion Merchandsing -
Box Hill Institute
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