Summary
Overview
Work History
Skills
Languages
Certification
Additional Information
Timeline
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Jackson Vance-Hasthorpe

Smithfield, Cairns,Australia

Summary

An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Jump Master

SkyPark Cairns
06.2018 - Current
  • Developed: A comprehensive understanding of the counter-weight Bungy operation.
  • Gained extensive knowledge of the 5848 and the Cairns operations manual.
  • Developed: thorough understanding of all roles and their duties within SkyPark Cairns.
  • Trained and tested new staff members.
  • Developed: A skill set for customer service and sales tactics.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analysed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • A range of safety tools and procedures for handling stressful or life-threatening situations
  • Improved safety procedures to create safe working conditions for workers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated maintenance and responded to repairs throughout the site.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Monitored safety practices of new and existing employees.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Reviewed company processes and suggested methods that would improve overall safety for employees.
  • Analysed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
  • Conducted regular safety inspections to identify potential hazards and prevent accidents and injuries.

Skills

  • Team Leadership
  • Customer Relationship Management
  • Verbal and Written Communication
  • Managing Employee Relations
  • Employee Training
  • Food and Beverage Management
  • Coaching and Mentoring
  • Complex Problem-Solving
  • Systems Implementations
  • Staff Training
  • Staff Management
  • Conflict Mediation
  • Operations Oversight
  • Regulatory Compliance
  • Purchasing and Procurement
  • Leadership
  • Employee Evaluation
  • Safety Regulations
  • Risk Evaluation
  • Cost Control
  • Operational Standards
  • Natural Leadership
  • Time Management

Languages

Japanese
Limited Working

Certification

  • Certified Jump Master, SkyPark Cairns
  • Cert 2 Rail Infrastructure
  • AMES I.T Computer Technical Support, Level 5
  • First Aid & Defibrillation Certificate
  • Cardiopulmonary Resuscitation
  • Responsible Service of Alcohol


Additional Information

  • Luke Major - 0403655443
  • Jeremy Burke - 0409106893
  • Jayde Edwards - 0487111321
  • Boris Joy - 0408801380

Timeline

Jump Master

SkyPark Cairns
06.2018 - Current

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Jackson Vance-Hasthorpe