Summary
Overview
Work History
Skills
Interests
Timeline
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Jackson Wainwright

Mullumbimby,NSW

Summary

Versatile and dynamic, honed skills in cultural awareness and attention to detail through diverse roles at Spice It Up Thai and other establishments. Excelled in providing personalized customer experiences and efficiently managing reservations, showcasing strong language skills and a commitment to excellence. Achieved seamless front and back-of-house operations, enhancing dining satisfaction.



Overview

2025
2025
years of professional experience

Work History

Work Experience

Crystal Brook Resort

One Weeks work experience working as a Cleaner, Restaurant BOH prep staff, BOH Spa and reception.

Front of House Staff Member

Spice It Up Thai
07.2023 - Current

Working with a wide variety of customers from all walks of life, providing a personalised experience, allowing for an enjoyable sit down meal. This role has allowed me to make many connections with people around the world and has also expanded my knowledge on Thai culture. This role requires me to make decisions on my feet but also be able to understand when to seek further assistance, with difficult customers, extremely busy nights, allergies and providing a nice experience being of utmost importance.

Dish Hand

Spice It Up Thai
07.2023 - Current

Working with Kitchen staff in a stressful environment to wash dishes, make desserts, prep Vegetables and various different Meats and directly understand what goes into cooking meals and what ingredients are used, allowing for full restaurant understanding.

Kitchen Hand

Yokos Bistro
06.2022 - 12.2023

Working with a variety of staff members in the BOH, primarily doing Vegetable and Meat prep while also working the fryers. This role also involved dish work, and thorough cleaning.

Front of House Staff Member

Yokos Bistro
06.2022 - 12.2023

Catering to large events while simultaneously serving customers, Managing a dining room, taking orders, running food and coordinating with the kitchen, mainly as the only FOH staff member, this fostered the skills for fast decisions, customer complaints and other crucial skills.

Skills

  • Phone etiquette
  • Cultural awareness
  • Handling complaints
  • Language skills
  • Reservation management
  • Special diets
  • Payment processing
  • Multilingual - Beginner Intermediate Swedish
  • Open-close procedures
  • Attention to detail

Interests

  • Gardening
  • Knitting and Crocheting
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Baking
  • Food Tourism
  • Photography
  • Historical Exploration
  • Acting
  • Taking care of elderly

Timeline

Front of House Staff Member

Spice It Up Thai
07.2023 - Current

Dish Hand

Spice It Up Thai
07.2023 - Current

Kitchen Hand

Yokos Bistro
06.2022 - 12.2023

Front of House Staff Member

Yokos Bistro
06.2022 - 12.2023

Work Experience

Crystal Brook Resort
Jackson Wainwright