Hello my name is Jessica Neill, everyone calls me Jessi.
Over the last two years i have been working as a Disability support work and in the last 12 months i have working as a senior disability support worker/ Team ledder.
During the last two years i have worked with a range of different clients from aged care to complex behavioral clients, attended and assisted running programs, mental health, running a household and assisting support workers to adjust and understand working with complex client.
I am currently applying to study community service the cqu and on the future become a social worker.
Thank you for taking the time to review my resume.
I look forward to hearing from you.
Overview
14
14
years of professional experience
Work History
Team Leader
Lionheart Inclusion, Training and support services.
Gladstone, Qld
05.2021 - Current
Maintained daily living standards by assisting clients with personal hygiene needs.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Transported clients to and from medical and mental health appointments with assigned vehicle.
Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
Administered medication to patients according to strict schedules.
Advocated for clients to resolve medical or personal crises.
Supervised other workers and caregivers providing services to clients.
Educated clients on options to assist in making informed decisions.
Assisted clients with manual handling, safe.
Assisted clients with completing community access.
Assisted clients with attending community hub to complete programs.
Kept track of treatment information in patient records.
Updated patient records with new data and treatment information.
Documented patient records during appointments and added notes taken to treatment chart.
Money handling.
Assisting client to make financial choices.
Assisted with household duties.
Training of new staff members.
Communicating with allied health.
Mentoring staff.
Assisted in PBSP and continuing the up to date version.
Assisted in planning training for staff to assist with client.
Assisting with rostering.
Reports.
Assisting with hydro therapy.
Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Collaborated with community workers to implement exciting social activity programs within facility.
Created detailed and individualized plans to best support client.
Improved resident and staff engagement through group activities.
Guided clients in development of skills and strategies for dealing with individual problems.
Tracked patient or client care and followed through to provide service effectiveness.
Utilized data and experience to coordinate patient care and rehabilitation.
Disability Support Worker
Gladstone Community Linking Agency
Gladstone, Qld
11.2021 - 11.2022
Maintained daily living standards by assisting clients with personal hygiene needs.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
Transported clients to and from medical and mental health appointments with assigned vehicle.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Collaborated with community workers to implement exciting social activity programs within facility.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Administered medication to patients according to strict schedules.
Assistant in Nursing
Dubbo nursing home
Dubbo, NSW
07.2010 - 08.2014
Measured and recorded food and liquid intake and output and reported changes to nursing staff.
Turned and repositioned bedridden patients to optimize comfort.
Learned and demonstrated proper technique for assisting patients in walking with or without assistive devices.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
Recognized and reported abnormalities or changes in patients' health status to nursing staff.
Organized games and other activities to engage clients and offer mental stimulation.
Recorded patient conditions and vital signs before and after medical operations.
Education
Certificate 3 - Cert 3 Community Service
Cqu
Gladstone
02-2024
Maybo Training -
Lionheart
Gladstone, QLD
10-2023
First Aid And CRP -
Real Response
Gladstone, QLD
10-2023
Certificate 3 - Assistant in Nursing
Dubbo Tafe
Dubbo
2010
Year 11 - High School
Dubbo Senior Collage
Dubbo
2006
Year 10 - High School
Parkes High School
Parkes
Skills
Communication
People skills
Friendly, positive attitude
Organizational skills
Good work ethic
Active listening
PPE use
Manual handling
Medication handling
Positive attitude
working with complex clients
working with behavioral clients
Reference
Maree Schofield.
Senior Support Worker.
0400 758 851.
Sage Mccure.
Support Worker.
0400 826 873.
Meagan Thomson.
Support Worker.
0488 461 151.
Timeline
Disability Support Worker
Gladstone Community Linking Agency
11.2021 - 11.2022
Team Leader
Lionheart Inclusion, Training and support services.
05.2021 - Current
Assistant in Nursing
Dubbo nursing home
07.2010 - 08.2014
Certificate 3 - Cert 3 Community Service
Cqu
Maybo Training -
Lionheart
First Aid And CRP -
Real Response
Certificate 3 - Assistant in Nursing
Dubbo Tafe
Year 11 - High School
Dubbo Senior Collage
Year 10 - High School
Parkes High School
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