Jaclyn Burge
Gympie,QLD
Summary
Detail-oriented Investigator with strong leadership skills and history in crash investigation. Offering exceptional communication skills and network of external agencies. Well-versed in preparing court documents and coronial reports. Dedicated Investigator focused on obtaining successful outcomes through superior investigation of crimes and offenses. Assists fellow employees, superiors and Work Place Health and Safety Investigators along with ATSB Investigators in complex investigations of road, air, rail and industrial occurrences. Senior-level Investigator with experience managing case analysis in crash investigations. Adept at partnering with colleagues and other agencies to gather investigative data and evidence.
Overview
19
19
years of professional experience
Work History
Forensic Crash Investigator
Queensland Police Service
11.2013 - Current
- Investigate serious injury and fatal road, rail, air and fatal industrial incidents.
- Documented findings and prepared detailed coronial reports and court charges.
- Carefully documented witness statements, my observations, and evidentiary analysis reports.
- Collected, analyzed and interpreted physical scene evidence, collated information and documentation, associated with investigations.
- Conducted thorough face-to-face record of interviews with suspects, statement taking of witnesses, discussions with employers, families, friends, and external agencies, and documented investigative findings.
- Researched criminal cases and led investigations to determine appropriate course of proceedings.
- Testified in court during criminal proceedings and trials.
- Obtained admissions of crimes using forensic interviewing techniques.
General Duties Police Officer
Queensland Police Service
01.2007 - 11.2013
- Talked regularly with members of the public and local businesses to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Interviewed suspects and proceeded with relevant charges and court attendance to provide evidence.
- Answered emergency calls for help from members of the public and business owners.
- Patrolled assigned areas to prevent and detect crimes.
- Conducted preliminary investigations at scenes of major crimes.
- Utilized clear communication and interpersonal skills to build relationships with the public and external agencies.
- Conducted searches of individuals, vehicles and premises.
- Provided testimony in court proceedings.
- Assisted in special investigations and crime prevention programs.
- Trained other officers in daily occurrences and emergency calls.
Credit Officer
Heritage Building Society
11.2004 - 06.2006
- Organized and finalized loan applications for underwriter review.
- Reviewed and verified income, credit reports and employment histories for each borrower.
- Checked appraisals, title information and insurance documents for each property.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
- Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
Education
Certificate IV - Road Incident Investigation And Reporting
Queensland Police Service
Oxley, QLD2018
Diploma of Public Safety - Police
Queensland Police Service
Oxley, QLD01.2006
Skills
- Evidence Processing
- Report Preparation
- Data Review
- Research Abilities
- Compliance Assessment
- Court Testimony
- Interviewing Witnesses
- Investigation Management
- Resource Management
Additional Information
Referees:
Leading Senior Constable Peter COWAN - Forensic Crash Investigator 0412 631 529
Leisa FAIL - Senior Investigator, Department of Resources, Investigations and Compliance 0439 338 955 (ex Forensic Crash Investigator)
Timeline
Forensic Crash Investigator
Queensland Police Service
11.2013 - Current
General Duties Police Officer
Queensland Police Service
01.2007 - 11.2013
Credit Officer
Heritage Building Society
11.2004 - 06.2006
Certificate IV - Road Incident Investigation And Reporting
Queensland Police Service
Diploma of Public Safety - Police
Queensland Police Service
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