Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaclyn Butler

Kerang

Summary

Accomplished leader with a track record of enhancing team productivity and customer satisfaction at S and S Citrus. Expert in staff management and customer service, adept at fostering positive environments and streamlining operations for efficiency. Demonstrated success in mentoring teams and improving operational workflows, contributing to increased profitability and client engagement.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Shed Supervisor

S and S Citrus
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Self Employed

Jac’s Landscaping
  • Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
  • Assisted customers in making informed decisions by offering accurate information about ingredients, allergens, and nutritional content.
  • Strengthened relationships with vendors, negotiating prices for better cost control and improved profit margins.
  • Increased repeat business by remembering customer preferences and offering personalized recommendations.

Shop Attendant

The Classic Fish Shop
02.2019 - Current
  • Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
  • Provided excellent customer service, consistently receiving positive feedback from customers.
  • Enhanced customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.

Part Owner

Self Employed -Beaufort Fish and Chips
02.2005 - 02.2009

Shed Supervisor

Keenan And Sons
02.2001 - 02.2003

Assistant Manager

Pizza Hut
02.1998 - 02.1998
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Beaufort Secondary College

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Certification

Full drivers licence

Food handling certificate cert 111

Working with children check

Timeline

Shop Attendant

The Classic Fish Shop
02.2019 - Current

Part Owner

Self Employed -Beaufort Fish and Chips
02.2005 - 02.2009

Shed Supervisor

Keenan And Sons
02.2001 - 02.2003

Assistant Manager

Pizza Hut
02.1998 - 02.1998

Shed Supervisor

S and S Citrus

Self Employed

Jac’s Landscaping

Beaufort Secondary College
Jaclyn Butler