Jaclyn Loe
South Morang,VIC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approaches to identifying and addressing issues, with focus on optimising processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Shift Supervisor Trainer
Soul Origin
05.2022 - 10.2024
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Admin Receptionist
Vogue Podiatry
09.2020 - 11.2021
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Shift Supervisor
Hungry Jack's
02.2018 - 07.2022
- Trained new employees and nurturing the growth and development of their skill sets
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Proficient in effectively communicating with customers, colleagues, and management, ensuring clarity and understanding in all interactions.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Education
Bachelor in People And Organisations (HR) -
Royal Melbourne Institute of Technology
Melbourne, VIC12-2023
Associate's Degree - Business
Royal Melbourne Institute of Technology
Melbourne, VIC12-2022
Skills
- Customer service excellence
- Key stakeholder relationship building
- HR policies and procedures
- Training and mentoring
- Conflict resolution skills
- Time management abilities
- Emotional Intelligence
- Communication proficiency
Timeline
Shift Supervisor Trainer
Soul Origin
05.2022 - 10.2024
Admin Receptionist
Vogue Podiatry
09.2020 - 11.2021
Shift Supervisor
Hungry Jack's
02.2018 - 07.2022
Bachelor in People And Organisations (HR) -
Royal Melbourne Institute of Technology
Associate's Degree - Business
Royal Melbourne Institute of Technology
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