Jaclyn Moran
Edens Landing,QLD
Summary
Dedicated professional with over 2 years of experience working in busy office environments achieving superior levels of administrative support. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft Suite and excellent planning, problem-solving, and organisational skills. To seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Membership Specialist
Assurance Cover Australia
01.2023 - 02.2023
- Maintained membership database, ensuring that all information was current and accurate.
- Scheduled and assigned daily work and activities for team members.
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
- Built talented team through hiring and training new associates.
Office Assistant Trainee
East Coast Apprenticeships
08.2022 - 10.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Scheduled and coordinated travel arrangements for office staff members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
Personal Care Worker
Bodewell Community Care
01.2022 - 05.2022
- Personal Care
- Domestic Cleaning
- Transport of Client to and from appointments
Team Member
Kmart Australia
10.2019 - 02.2022
- Customer Service
- Cash handling and EFTPOS
- Stock Returns
- Fitting Rooms
Retail Trainee
The Twin Rivers Centre
05.2019 - 09.2019
- Customer Service
- Cash Register Operations
- Stock Presentation
- Stocking Shelves
- Stock Returns
- Stock take
Administration Volunteer
Beenleigh and District Senior Citizen Club
05.2018 - 05.2019
- Booking and confirmation of pick up and dates
- Cash Handling
- General office duties-filing, customer inquiries and updating data base
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
Education
Certification - CPR
St John's Ambulance
06.2022
Certificate III - Individual Support in Aged Care And Disability
Blue Stone Medical & Professional
04.2021
Certificate I - Retail
Twin Rivers
09.2019
Skills
- Well-mannered and respectful
- Good work ethics
- Good phone manner
- Ability to multitask
- Willingness to learn new skills
- Payment Method
- Data Systems
- Schedule Appointments
- Staff Scheduling
- Accounting Software
- Microsoft Office
- Car and Open Manual Licence
Timeline
Membership Specialist
Assurance Cover Australia
01.2023 - 02.2023
Office Assistant Trainee
East Coast Apprenticeships
08.2022 - 10.2022
Personal Care Worker
Bodewell Community Care
01.2022 - 05.2022
Team Member
Kmart Australia
10.2019 - 02.2022
Retail Trainee
The Twin Rivers Centre
05.2019 - 09.2019
Administration Volunteer
Beenleigh and District Senior Citizen Club
05.2018 - 05.2019
Certification - CPR
St John's Ambulance
Certificate III - Individual Support in Aged Care And Disability
Blue Stone Medical & Professional
Certificate I - Retail
Twin Rivers
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